Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Denisa Ciftci

Toronto,ON

Summary

Dynamic community worker with a proven track record at Tribal Carnival, excelling in program planning and emotional awareness. Developed culturally sensitive initiatives that enhanced engagement and trust among diverse populations. Skilled in managing budgets and fostering collaboration, leading to increased volunteer participation and impactful community outreach.

Overview

6
6
years of professional experience

Work History

Carebbian Carnival Community Worker

Tribal Carnival
02.2023 - Current
  • Established strong rapport with clients through empathetic listening skills, leading to higher levels of trust between individuals served.
  • Promoted inclusivity by developing culturally sensitive programming tailored to meet the unique needs of diverse populations within the community.
  • Improved community engagement by organizing regular events and workshops focused on local issues.
  • Facilitated meaningful dialogue among diverse stakeholders, fostering greater understanding and collaboration among community members.
  • Managed budgets effectively, ensuring optimal use of funds for various programs and services offered by the organization.
  • Developed and implemented strategic plans, guiding the organization toward sustainable growth and increased impact within the community.
  • Developed a successful volunteer recruitment strategy, resulting in increased participation in community programs.

Technical Assistant

Mental Instrument
03.2022 - Current
  • Gathered, organized and distributed technical documentation.
  • Prepared technical presentations and other materials for advisory meetings.
  • Provided technical guidance and support to team members.
  • Set up and configured desktop computers, peripherals and accounts, assigning appropriate security levels.
  • Reviewed product-specific resources to determine optimal implementation.
  • Enhanced system efficiency by troubleshooting hardware and software issues, resulting in reduced downtime.
  • Liaised with customers, communicating and resolving problems and concerns.
  • Transferred computer files between programs.
  • Logged inventory of functioning systems to maintain user accessibility.

Operations Manager

Flowers By MGM
03.2019 - 06.2019
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
  • Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
  • Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
  • Developed and implemented strategies to maximize customer satisfaction.
  • Increased profit by streamlining operations.
  • Implemented quality control systems to boost overall product consistency and reliability.
  • Led successful change initiatives, ensuring seamless transitions during organizational restructuring efforts.

Education

Diploma - Police Foundations

Centennial College
941 Progress Ave.
06-2025

High School Diploma -

North West Secondary Alternative School
941 Progress Ave.
06-2021

Skills

  • Human resources
  • Program planning
  • Teamwork
  • Problem-solving
  • Professionalism
  • Multilingual proficiency
  • Time management
  • Cultural History
  • Attention to detail
  • Emotional awareness
  • Community outreach
  • Administration and management
  • Multitasking Abilities
  • Excellent communication

Languages

Albanian
Full Professional
English
Full Professional

Timeline

Carebbian Carnival Community Worker

Tribal Carnival
02.2023 - Current

Technical Assistant

Mental Instrument
03.2022 - Current

Operations Manager

Flowers By MGM
03.2019 - 06.2019

Diploma - Police Foundations

Centennial College

High School Diploma -

North West Secondary Alternative School

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Denisa Ciftci