Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Denis Moreno de abreu

Calgary,AB

Summary

Dynamic server with a strong work ethic and exceptional customer service skills, honed at Hotel Casino Hispaniola Sirsa. Proven ability to enhance guest satisfaction through attentive service and effective multitasking in high-volume dining environments. Expertise in cash handling and maintaining cleanliness standards, ensuring a seamless dining experience.

Overview

2
2
Languages
2017
2017
years of professional experience

Work History

Server

Jedes Terihakis
Dlminican Republic
2018 - 2020

I used to server people clean tables make sure everything is organized server food drinks maintain the area tie and needy

Server

Hotel Casino Hispaniola Sirsa
Dominican Republic
03.2009 - 01.2017
  • Greeted guests promptly and presented menus with attentive, courteous service.
  • Took accurate food and beverage orders using point-of-sale systems.
  • Served meals and drinks efficiently while maintaining dining room standards.
  • Coordinated with kitchen and bar staff to ensure timely order delivery.
  • Maintained clean tables, stations, and service areas throughout busy shifts.
  • Restocked supplies and prepared service areas for smooth operations.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.

Education

Server -

Infotec
Dominican Republic

High School Diploma -

Ramon Matias Mella
Santodomogo Norte Domonican Republick
09-2005

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Professional appearance
  • Hospitality service expertise
  • Memory retention
  • Customer service
  • Cleanliness standards
  • Safe food handling
  • Menu memorization
  • Food running
  • High volume dining
  • Service prioritization
  • Team collaboration
  • Order accuracy
  • Supply restocking
  • Quality control
  • Performance improvement
  • Food safety practices
  • Table bussing
  • Dining area maintenance

Languages

Spanish
Full Professional
English
Elementary

Timeline

Server

Hotel Casino Hispaniola Sirsa
03.2009 - 01.2017

Server

Jedes Terihakis
2018 - 2020

Server -

Infotec

High School Diploma -

Ramon Matias Mella
Denis Moreno de abreu