Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Denilson Arevalo-Escobar

Los Angeles

Summary

Competitive Sales Supervisor with experience overseeing sales teams to meet sales plans. Proficient in handling customers' complaints, inquiries and addressing concerns. Consistently moves product in through the store to maximize sales. Outstanding leadership, organizational and communication skills.

Overview

6
6
years of professional experience

Work History

Housekeeping Coordinator(Temp)

The Hollywood Roosevelt
03.2023 - 08.2023
  • Communicated repair needs to maintenance staff.
  • Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
  • Worked with front desk to respond promptly to all guest requests.
  • Completed shift reports, and other business documentation.

Front Desk Agent

Fairmont Miramar Hotel & Bungalows
01.2022 - 12.2022
  • 297 Rooms, 4- Star, Luxury Hotel overseeing the Pacific Ocean
  • Bringing In additional revenue to the hotel by averaging $10,000 minimum on upsells a month
  • Guest satisfaction surveys went up by ten points YTD score of 83% with EOD goal of 85%
  • Successfully Completed forbes training
  • Collaborated with the marking team to boost revenue through our social media on Instagram
  • Monthly high name recognition through Trust You(Guest satisfaction Surveys)

Sales Supervisor/Visual Merchandiser

Suitsupply
10.2019 - 01.2022
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
  • Assessed sales reports to identify and enhance sales performance, support inventory oversight and capitalize on emerging trends.
  • Administered performance reviews and held workshops to improve performance of team.

Administrative Assistant/Selector

Gelsons
03.2020 - 04.2021
  • Helped with organization, filing paperwork, and other daily tasks.
  • Coached new employees on administrative procedures, company policies and performance standards.
  • Help manage the employees attendance and schedule through Kronos.
  • Help manage flow of store and managed employees break.

Host/Server

Caffe Roma
03.2018 - 12.2018
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Bussed and reset tables to keep dining room and work areas clean.

Supervisor/Gelato Maker

Bacio Di Latte
01.2018 - 12.2018
  • Cultivated positive work setting for all employees by actively listening and communicating with team members focused on common goals.
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.

Coffee Barista

Coffee Bean & Tea Leaf
09.2017 - 03.2018
  • Maintained cleanliness and sanitation of customer-facing work area and dining room space to meet.
  • Cross-sold pastries and sandwiches with coffee orders, boosting customer purchases.
  • Worked in the Marketing Department helping managing events to bring in more cliental

Education

Associate of Arts - Business Administration

West Los Angeles College
Culver City, CA
06.2025

Skills

  • Goals and performance
  • Store appearance and merchandise
  • Inventory oversight
  • Product and service sales

References

  • Lema Katawazi

Director Of Rooms

Fairmont Miramar Hotel and Bungalows

1(336) 935 0876

  • Ashley Keehne

Marketing Manager

Bristol Farms

Akeehne@gmail.com

Timeline

Housekeeping Coordinator(Temp)

The Hollywood Roosevelt
03.2023 - 08.2023

Front Desk Agent

Fairmont Miramar Hotel & Bungalows
01.2022 - 12.2022

Administrative Assistant/Selector

Gelsons
03.2020 - 04.2021

Sales Supervisor/Visual Merchandiser

Suitsupply
10.2019 - 01.2022

Host/Server

Caffe Roma
03.2018 - 12.2018

Supervisor/Gelato Maker

Bacio Di Latte
01.2018 - 12.2018

Coffee Barista

Coffee Bean & Tea Leaf
09.2017 - 03.2018

Associate of Arts - Business Administration

West Los Angeles College
Denilson Arevalo-Escobar