Experienced coordinator with strong focus on team collaboration and achieving results. Skilled in project management, communication, and problem-solving. Known for flexibility with changing needs and reliability in delivering outcomes. Prepared to make significant impact in dynamic environment.
Hi, I’m
Denika J Stewart
Lewin’s Cove,Canada
Summary
Overview
27
years of professional experience
1
Certification
Work History
YMCA of NL Employment, Enterprise and Newcomer Services
Newcomer Services Coordinator
12.2022 - Current
Job overview
- Planning and implementing programs and services for Newcomers and Youth.
- Developing and facilitating Workshops, Mentorship and One-to-One support for participants.
- Recording data, case notes, preparing progress reports and outcomes of federally and Provincially funded programs.
- Developing Community Partnerships and encouraging collaboration for Community and participant Development.
- Assessing caseload needs of participants and referring to appropriate programs and services.
- Applications for Federal Emergency Funding for at risk, marginalized and vulnerable persons.
- Working knowledge of Microsoft 365 suite of products.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
Newfoundland & Labrador English School District
Student Assistant - Permanent
12.2015 - Current
Job overview
- Student Assistants are responsible for the provision of support services including personal care, portering, lifting and behavior management to students within the primary, elementary and secondary school system.
- Work involves assisting with the implementation of individual program plans for students which have been developed by the teacher or by the teacher in conjunction with other education and health professionals.
- Work includes performing physical activities contained in the individual program plan in support of personal care, functional skill development and behavior management.
- CPI Nonviolent Crisis Intervention Certification (2019) (2021)
- Completion of Course: ASD & Behavioral interventions. (2018)
Amal Family Wellness
Child and Youth Care Worker
09.2023 - 11.2023
Job overview
- Provide individual and group support to youth, addressing their emotional, social, and developmental needs.
- Help youth identify and address personal strengths and resources for positive change.
- Develop and implement individual and group treatment programs.
- Engage young people in social, recreational, and educational activities.
- Teach life skills and emotional regulation skills.
- Counselling children and youth, discussing their concerns and interests to alleviate adjustment or behavior problems.
YMCA of NL Employment, Enterprise and Newcomer Services
Youth Transitions Program Coordinator
12.2022 - 07.2023
Job overview
- Planning and implementing programs and services for Newcomers and Youth.
- Developing and facilitating Workshops, Mentorship and One-to-One support for participants.
- Recording data, case notes, preparing progress reports and outcomes of federally and Provincially funded programs.
- Developing Community Partnerships and encouraging collaboration for Community and participant Development.
- Assessing caseload needs of participants and referring to appropriate programs and services.
- Applications for Federal Emergency Funding for at risk, marginalized and vulnerable persons.
- Working knowledge of Microsoft 365 suite of products.
Progressions Dance & Acrobatics
Owner-Acrobatics Arts Instructor
03.2019 - 09.2022
Job overview
- Planning and execution of New Business Start up.
- Overseeing all Business Operations.
- Planning and implementing Acrobatic Arts Program for the Burin Peninsula.
- Prepping for classes and instructing three separately tiered classes for children ages 6-18 years.
- Registering children for dance programs as well as dance conventions.
- Ordering dancewear and costumes.
- Choreographing and teaching recital routine pieces and planning and execution of dance showcases.
- Overseeing and managing all aspects of business.
- Preparation for and attendance for community events.
- Grant Application.
Eagle River Credit Union Ltd.
Financial Service Representative- Financial Service Officer
06.2015 - 10.2015
Job overview
- Delivering superior personalized service to our member owners.
- Facilitate a variety of member transactions and build long term relationships with members by building trust and demonstrating credibility, reliability, and integrity.
- Respond to member and potential member inquiries, analyze and identify needs and then present or refer to a product or service to meet those needs.
- Take applications for and deliver a variety of credit products to members.
- Provide competent and courteous service to members at all times in a timely, friendly, and professional manner.
- With accuracy, processed member transactions such as deposits, withdrawals, loans and utility payments, money orders, credit card advances, calculation of foreign and domestic exchange & cheque cashing, and more.
- Working daily delinquency/ overdraft accounts to maintain branch productivity and reduce risk.
- Closing accounts.
Servus Credit Union Ltd.
Member Service Advisor
03.2013 - 08.2014
Job overview
- Maintaining knowledge of products, services, policies and procedures
- Recognizing, identifying and closing sales opportunities
- Taking membership and credit applications from members.
- Achieving individual sales and setting monthly professional goals.
- Providing advice to our members to better their overall financial well-being.
- Use of discretion in granting credit and making sound financial decisions.
- In addition to periodically performing all the duties of Member Service Representative listed:-Built member confidence, loyalty, and trust through the delivery of superior personalized service and the referral or sale of customized financial solutions
- Directed telephone and in branch traffic flow to ensure that member needs were met in a timely manner.
- Welcome members who arrive for appointments and manage the branch calendar.
- Addressed member inquiries and concerns with ease. Remain current on product knowledge with a focus on communicating benefits to our members.
- Identified, solicited, and closed sales opportunities; offering appropriate products and services to members in response to stated needs, as well as in response to clues indicating unstated needs.
- Performed all branch related ordering of marketing, administrative, and sales materials.
Servus Credit Union Ltd.
Associate Financial Advisor
10.2011 - 03.2013
Job overview
- Maintaining knowledge of products, services, policies and procedures
- Recognizing, identifying and closing sales opportunities
- Taking membership and credit applications from members.
- Achieving individual sales and setting monthly professional goals.
- Providing advice to our members to better their overall financial well-being.
- Use of discretion in granting credit and making sound financial decisions.
- In addition to periodically performing all the duties of Member Service Representative listed:-Built member confidence, loyalty, and trust through the delivery of superior personalized service and the referral or sale of customized financial solutions
- Directed telephone and in branch traffic flow to ensure that member needs were met in a timely manner.
- Welcome members who arrive for appointments and manage the branch calendar.
- Addressed member inquiries and concerns with ease. Remain current on product knowledge with a focus on communicating benefits to our members.
- Identified, solicited, and closed sales opportunities; offering appropriate products and services to members in response to stated needs, as well as in response to clues indicating unstated needs.
- Performed all branch related ordering of marketing, administrative, and sales materials.
Servus Credit Union Ltd.
Member Service Representative
02.2009 - 10.2011
Job overview
- Maintaining knowledge of products, services, policies and procedures
- Recognizing, identifying and closing sales opportunities
- Taking membership and credit applications from members.
- Achieving individual sales and setting monthly professional goals.
- Providing advice to our members to better their overall financial well-being.
- Use of discretion in granting credit and making sound financial decisions.
- In addition to periodically performing all the duties of Member Service Representative listed:-Built member confidence, loyalty, and trust through the delivery of superior personalized service and the referral or sale of customized financial solutions
- Directed telephone and in branch traffic flow to ensure that member needs were met in a timely manner.
- Welcome members who arrive for appointments and manage the branch calendar.
- Addressed member inquiries and concerns with ease. Remain current on product knowledge with a focus on communicating benefits to our members.
- Identified, solicited, and closed sales opportunities; offering appropriate products and services to members in response to stated needs, as well as in response to clues indicating unstated needs.
- Performed all branch related ordering of marketing, administrative, and sales materials.
CitiFinancial Canada East Corp.
Branch Accounts Executive
06.2006 - 02.2008
Job overview
- Sales and sales administration of loans and insurance products
- Presenting loans, real estate products and insurance products to potential and existing customers
- Processing applications, cultivating new and repeat business from internal and external clients
- Scheduling loan closings and meeting sales goals.
M&M Quick Copy Inc.
Office Clerk/Photographer
04.2004 - 06.2006
Job overview
- Retail Sales and Service -Providing Estimates on Commercial Printing as well as Custom Framing orders and Office Supplies
- Desktop publishing including Setup of flyers, Business Cards, Pamphlets, Collective Agreements etc.
- Completing cheque orders through DFS for clients
- Photography for Passport, Citizenship, Visa as well as other Identification Photos
- Consultation and Photography for Family Portrait Sessions
- All types of Photo Restoration and touch up’s
- Handled cash and credit sales; prepared and made bank deposits -Opening / Closing premises, startup of all machinery
- Skilled with Adobe software programs such as; Photoshop 5.5, 7.0, CS2, PageMaker 6.5, 7.0 as well as MGI Photo Suite 4-Working knowledge of QuickBooks accounting software-Familiarity with various Microsoft Programs
Photo Corporation of America International
Studio Manager/Photographer
10.1998 - 11.2003
Job overview
- Scheduled appointments and employees
- Consulted with customers on photography sessions
- Took photos in individual and group settings
- Responsible for product sales, inventory, shipping and receiving
- Handled cash and credit sales; prepared and made bank deposits
- Maintained sales records and reported to district manager
- Interviewed, hired and trained studio staff in equipment usage, photography and sales.
- Promoting products such as loans, mortgages, term deposits, mutual funds, credit cards, and account packages.-Providing exceptional service to members.
Education
University of New Brunswick
Certification from ASD and Behavioral Interventions
01.2019
University Overview
Acrobatic Arts Inc.
Module One Instructor Certification
01.2017
University Overview
College of the North Atlantic
General Studies
01.1998
University Overview
Pearce Regional High SchoolSalt Pond, Burin
High School Diploma
06.1997
University Overview
Completed High School Diploma
Skills
- Highly motivated, creative and professional
- 25 years experience in professional administrative environments
- Strong banking and finance background
- Effective written and oral communications
- Experienced program coordinator
- Strong banking and lending background
- Efficient administrative capabilities
- Certified in non violent crisis prevention
- Demonstrated Leadership capabilities
- Independent and hardworking
- Multitasking and organization
- Customer service
- Data entry
- Decision-making
- Work Planning and Prioritization
- Relationship building
- MS office
- Project coordination
- Schedule coordination
- Document management
- Discretion and confidentiality
Training
Training
- Member Service Representative Training. Servus Corporate Centre.Feb. 2009
- Associate Financial Advisor Training. Servus Corporate Centre.Oct. 2011
- Completed 44 hour course in Credit/Lending/Investments.
- “Be the Best” Sales Workshop (CitiFinancial) March 2007
- Completed course study in Credit/Lending/Sales.
- Success Track Sales and Marketing Workshop (CitiFinancial)January 2007
- Completed 2-day course study in Customer Service and Finance.
- Alberta Best Customer Service Workshop (July 1998)
- Completed 2-day course study in Customer Service excellence, disability awareness and conflict resolution.
- Acrobatic Arts Certified Instructor (June 2018)
- ASD & Behavioural Interventions: UNB (Sept 2018)
- CPI Non violent Crisis Intervention (Sept 2021)
- Standard First Aid Certification completed (December 2022)
- Mental Health First Aid (April 2023)
- Bridges to Safety: Building Capacity of the Settlement Sector to respond to Gender-Based Violence. (July 2023)
- UMAB training and Certification- AMAL (October 2023)
- ASSIST applied suicide intervention training-Eastern Health (August 2024)
- CASEY training-Thrive Recovery-Coalition Against the Sexual Exploitation of Youth. (March 2025)
Languages
English
Professional Working
Certification
- Certified Standard First Aid, Red Cross - Nov 2022
- Certified Mental Health First Aid, - Dec 2023
Timeline
Child and Youth Care Worker
Amal Family Wellness
09.2023 - 11.2023
Newcomer Services Coordinator
YMCA of NL Employment, Enterprise and Newcomer Services
12.2022 - Current
Youth Transitions Program Coordinator
YMCA of NL Employment, Enterprise and Newcomer Services
12.2022 - 07.2023
Owner-Acrobatics Arts Instructor
Progressions Dance & Acrobatics
03.2019 - 09.2022
Student Assistant - Permanent
Newfoundland & Labrador English School District
12.2015 - Current
Financial Service Representative- Financial Service Officer
Eagle River Credit Union Ltd.
06.2015 - 10.2015
Member Service Advisor
Servus Credit Union Ltd.
03.2013 - 08.2014
Associate Financial Advisor
Servus Credit Union Ltd.
10.2011 - 03.2013
Member Service Representative
Servus Credit Union Ltd.
02.2009 - 10.2011
Branch Accounts Executive
CitiFinancial Canada East Corp.
06.2006 - 02.2008
Office Clerk/Photographer
M&M Quick Copy Inc.
04.2004 - 06.2006
Studio Manager/Photographer
Photo Corporation of America International
10.1998 - 11.2003
Acrobatic Arts Inc.
Module One Instructor Certification
College of the North Atlantic
General Studies
University of New Brunswick
Certification from ASD and Behavioral Interventions
Pearce Regional High School
High School Diploma
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