Denie Calixto
Richmond,BC
Summary
Proven track record in hospitality, notably with Grand Park Hotel Vancouver Airport, where I spearheaded housekeeping teams to elevate guest satisfaction through meticulous room cleanliness and efficient laundry management. Skilled in both guest relations and cleaning, my leadership significantly enhanced operational efficiency and team performance.
Overview
12
12
years of professional experience
Work History
Housekeeping Room Attendant/ Laundry
Grand Park Hotel Vancouver Airport
Richmond, BC
12.2017 - Current
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
- Supervise and train housekeeping staff , including scheduling and assigning task
- Ensure all rooms and common areas are cleaned and maintained to high standards.
- Address maintenance issues and report to the maintenance department .
Breakfast Attendant
Quality Hotel Airport ( South)
Richmond, BC
07.2016 - Current
- Disposed of trash, wiped kitchen areas and mopped floors to meet health department sanitation inspection guidelines.
- Operated kitchen equipment safely and efficiently, resulting in consistent quality of prepared foods.
- Displayed strong attention to detail when setting up buffet stations or cleaning the dining area after service.
- Prepared selection of coffees, fresh juices and other beverages for guest enjoyment.
Laundry Attendant
Best Western Plus Vancouver Airport Hotel
Vancouver, BC
06.2012 - 11.2017
- Set up wash and dry cycles with appropriate settings such as spin speed, temperature, and cleaning agents.
- Supported team members in completing tasks efficiently, fostering a positive and collaborative work atmosphere.
- Managed inventory levels for laundry supplies such as detergents, softeners, and stain removers to prevent shortages or delays in service.
- Coordinated daily laundry tasks with other team members to maximize efficiency and maintain a smooth workflow.
- Assisted with cleaning and maintenance of laundry equipment to keep machines in proper working order.
- Maintained a clean and organized work environment, ensuring optimal productivity and minimal downtime.
Education
Bachelor Of Science In Commerce - Management
University of Baguio
Philippines03.2004
Skills
- Cleaning bathrooms
- Guest Relations
- Vacuuming and sweeping
- Dusting furniture
Languages
English
Limited Working
Timeline
Housekeeping Room Attendant/ Laundry
Grand Park Hotel Vancouver Airport
12.2017 - Current
Breakfast Attendant
Quality Hotel Airport ( South)
07.2016 - Current
Laundry Attendant
Best Western Plus Vancouver Airport Hotel
06.2012 - 11.2017
Bachelor Of Science In Commerce - Management
University of Baguio