Denice Sanchez
Edmonton,AB
Summary
Diligent, analytical, and adaptable, bringing strong foundation in relevant scientific principles and technical skills. Experienced in the implementation of water treatment programs, ensuring compliance and customer satisfaction. Knowledge of laboratory techniques and data applications support proficiency in generating strong technical reports and interpreting results.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Water Quality Technologist
Guardian Chemicals
05.2023 - Current
- Maintained a $1.2 million sales territory; ensured adherence to water treatment programs through conducting service visits and building strong client relationships, leading to customer satisfaction and retention.
- Utilized CRM and data applications (DataGuard) to facilitate customer buying process (generating quotes, obtaining purchase orders), track customer interactions, and create technical service reports.
- Applied technical knowledge to monitor water chemistry, identify issues, and recommend system upgrades, while managing recurring orders and inventory to avoid service disruptions.
- Installed, repaired, and maintained water treatment equipment, ensuring proper chemical dosing and system performance while adhering to safety and quality standards.
Laboratory Assistant
ALS Environmental
10.2022 - 01.2023
- Subsampled and prepared samples of soil, water, and leachates while following approved Standard Operating Procedures (SOPs)
- Prepared required reagents and standards
- Operated laboratory equipment including pipettes, shakers, centrifuges, and vortex mixers
- Generated worklists from LIMS software
- Observed established safety regulations and complied with company health and safety policies and procedures
- General laboratory clean-up and maintenance
Production Technician
EC Labs
05.2021 - 08.2022
- Assisted in preparation and fulfillment of various personal care products, with client orders ranging from 100 to 200 000 units
- Operated packaging machinery for processes such as filling, sealing, coding, and shrink-wrapping
- Ensured that final products were properly labeled and met Quality Control requirements
- Compiled, maintained, and verified inventory of warehouse and R&D department
- Logged product and packaging information on specified forms and records
Receptionist
EvelineCharles Salon & Spa
09.2021 - 02.2023
- Greeted incoming clients professionally and provided friendly, knowledgeable assistance
- Managed information using Zenoti software: scheduling, modifying and confirming appointments, updating client records, and taking payments
- Handled incoming and outgoing telephone calls, answered inquiries, directed calls accordingly
- Maintained and stocked product displays and shelves
Warehouse Technician
Avmax
07.2019 - 08.2019
- Examined incoming shipments to ensure shipments met specifications
- Maintained inventory of shipping materials and supplies; logged shipping materials onto electronic inventory records
- Ensured physical inventory counts were accurate to electronic inventory records and verified quantities as appropriate
Education
Bachelor of Science - Chemistry
University of Alberta
Edmonton, AB05.2022
Skills
- Customer service
- Water quality analysis
- Information Management Systems
- Water treatment programs
- Inventory monitoring and management
- Safety protocols
- Quality control
Affiliations
Chemistry Students’ Association (CSA) - VP Events
09/2021 - 05/2022
- Submitted event proposals on behalf of the CSA, ensuring it followed proper guidelines
- Promoted and hosted CSA events on campus and online
- Created advertising materials for CSA events
Certification
WHMIS
Transportation of Dangerous Goods (TDS)
First Aid
H2S Alive
Timeline
Water Quality Technologist
Guardian Chemicals
05.2023 - Current
Laboratory Assistant
ALS Environmental
10.2022 - 01.2023
Receptionist
EvelineCharles Salon & Spa
09.2021 - 02.2023
Production Technician
EC Labs
05.2021 - 08.2022
Warehouse Technician
Avmax
07.2019 - 08.2019
Bachelor of Science - Chemistry
University of Alberta
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