Denice Enriquez
Visalia,CA
Summary
Emerging Food & Beverage leader with nine years of progressive experience at Wuksachi Lodge, advancing from Housekeeping to Restaurant Supervisor. Skilled in supervising diverse teams, optimizing service flow, and maintaining high standards in a demanding, high-volume environment. Bilingual communicator known for calm, steady leadership and strong emotional intelligence. Ready to step confidently into an F&B Manager role with deep operational insight and a proven record of growth. Service-centric Restaurant Supervisor with 9 years of experience overseeing operations of diverse food services establishments. Skilled in providing team members with the leadership, support, guidance and motivation to succeed. Effective in promoting commitment to patron satisfaction, retention and referrals. Focused on ensuring compliance with policies, procedures, regulations and quality standards
Overview
10
10
years of professional experience
1
1
Certification
Work History
Restaurant Supervisor
Delaware North
04.2022 - Current
• Oversaw daily front-of-house operations for a high-volume mountain lodge serving international guests.
• Supervised and coached a multicultural team of servers, bussers, and hosts.
• Supported BEO execution and coordinated large group dining experiences.
• Maintained service standards, guest satisfaction, and smooth floor operations during peak seasons.
• Assisted with scheduling, onboarding, and day-to-day operational improvements.
Server
Delaware North
12.2017 - 10.2019
• Delivered efficient, accurate service in a fast-paced dining environment.
• Supported training of new staff and contributed to service flow improvements.
• Built strong rapport with guests through attentive, friendly service.
Busser
Delaware North
01.2017 - 12.2017
• Maintained dining room readiness and cleanliness during peak hours.
• Supported servers to ensure smooth table turnover and guest satisfaction.
Housekeeper
Delaware North
02.2016 - 12.2016
• Ensured high standards of cleanliness and guest comfort across lodge rooms and public spaces.
• Developed foundational knowledge of lodge operations and guest expectations.
Education
Associate of Science -
College of The Sequoias
Visalia, CAHigh School Diploma -
Porterville High School
Porterville, CA06.
Skills
- Team supervision & development: Coaching, daily oversight, accountability
- High-volume F&B operations: Peak season, large groups, fast-paced service
- BEO & event execution: Group dining coordination and support
- Service standards & quality control: Consistent, reliable guest experience
- Bilingual leadership (English/Spanish): Clear communication across teams
- Guest satisfaction & recovery: Professional, solutions-focused approach
- Cross-department collaboration: Working closely with back-of-house and other departments
- Training, coaching & onboarding: Supporting new hires and building strong teams
Certification
• California ServSafe Food Certification
• California ServSafe Alcohol Certification
• California ServSafe Allergens Certification
Timeline
Restaurant Supervisor
Delaware North
04.2022 - Current
Server
Delaware North
12.2017 - 10.2019
Busser
Delaware North
01.2017 - 12.2017
Housekeeper
Delaware North
02.2016 - 12.2016
Associate of Science -
College of The Sequoias
High School Diploma -
Porterville High School