Denia Higgs
Los Angeles
Summary
Dynamic accounting and business administration professional with a proven track record at Non-medical Home Care, excelling in financial reporting and account reconciliation. Demonstrated expertise in optimizing month-end closing procedures and enhancing team coordination. Strong attention to detail and client relations skills contributed to reduced errors in tax filings and improved financial models for strategic planning.
Overview
8
8
years of professional experience
Work History
Assistant/Accountant
Non-medical Home Care
08.2022 - 08.2024
- Assisted with timely month-end closing procedures, resulting in accurate financial reporting.
- Assisted with monthly and quarterly income statements, balance sheets and cash flow reports to inform decision-makers.
- Reduced invoice processing time with efficient data entry and verification of accounts payable transactions.
- Supported senior accountants in complex financial analysis, contributing to strategic decision-making.
- Assisted in developing more accurate financial models, aiding in future business planning and strategy.
- Reduced errors in tax filings by conducting thorough reviews and reconciliations of accounts.
- Reduced month-end closing time by optimizing accounting procedures and improving team coordination.
- Tracked funds, prepared deposits and reconciled accounts.
- Used accounting software to issue tax returns and prepare consolidated reports.
- Collected and reported monthly expense variances and explanations.
Receptionist Administrator
Martnege & Associates
12.2022 - 07.2023
- Answered incoming calls, directing clients to individuals addressing specific needs.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Handled complaints and questions, and re-directed calls to other team members.
- Expedited daily office tasks such as mail distribution, document scanning, photocopying, and data entry to ensure smooth workflow.
- Acted as first point of contact and set appointments for prospective clients.
- Maintained a clean, organized, and welcoming reception area with updated reading materials for visitors while monitoring security by verifying visitor credentials and issuing visitor badges.
- Boosted company image by providing friendly, professional, and timely assistance to all visitors, clients, and vendors.
- Supported executive staff with calendar management, meeting coordination, travel arrangements, and expense reporting for optimal time utilization.
Receptionist
Unicomer Belize
11.2020 - 07.2022
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Responded to inquiries from callers seeking information.
Teller
Development Finance Cooperation
12.2018 - 01.2020
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Processed customer transactions promptly, minimizing wait times.
- Promoted a welcoming atmosphere in the branch by greeting customers warmly upon arrival and addressing them by name when possible.
- Assisted customers with account inquiries, resolving issues promptly and professionally.
- Managed high-volume transactions efficiently while maintaining attention to detail, ensuring accurate processing for customers.
- Contributed to a positive work environment by demonstrating professionalism, courteousness, and a strong work ethic.
- Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
Teller
Heritage's Bank
07.2016 - 05.2017
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Processed customer transactions promptly, minimizing wait times.
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
- Managed high-volume transactions efficiently while maintaining attention to detail, ensuring accurate processing for customers.
- Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
- Served as primary point of contact for customers, providing assistance with account maintenance and transactions.
- Supported team members in achieving branch goals through collaboration, communication, and shared responsibilities.
- Monitored and reported suspicious activity in line with bank security policies.
Education
Associate Of Business Administration - Business Administration And Accouting
St.John's College
Belize CA06.2016
High School Diploma - Business Administration And Accounting
Saint Catherine's Academy
Belize CA06.2013
Skills
- Account reconciliation
- MS office
- Bank reconciliation
- Accounts payable and receivable
- Month-end reports
- Invoice processing
- Data entry
- Client relations
- Financial reporting
- Payment processing
- Data processing
- Attention to detail
- Tax reports preparation
- Documentation and reporting
- Account monitoring
- Quickbooks
- Filing and data archiving
- File organization
- Multi-line phone operation
- Document scanning and digitization
- Document management
- Appointment scheduling
- Supply management
- Visitor access management
- Confidential information management
- Guest relations
- Policy enforcement
Timeline
Receptionist Administrator
Martnege & Associates
12.2022 - 07.2023
Assistant/Accountant
Non-medical Home Care
08.2022 - 08.2024
Receptionist
Unicomer Belize
11.2020 - 07.2022
Teller
Development Finance Cooperation
12.2018 - 01.2020
Teller
Heritage's Bank
07.2016 - 05.2017
Associate Of Business Administration - Business Administration And Accouting
St.John's College
High School Diploma - Business Administration And Accounting
Saint Catherine's Academy
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