Denh V Sy
El Monte
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Floral Designer
Farm Fresh Orchids
05.2019 - Current
- Enhanced customer satisfaction by creating visually appealing and unique floral designs tailored to individual preferences.
- Managed inventory effectively, ensuring optimal levels of fresh flowers and supplies while minimizing waste.
- Maintained a clean and organized work environment, adhering to safety standards and minimizing potential hazards for staff and customers.
- Adapted quickly to changing trends in the floral industry, acquiring new skills as needed to effectively serve diverse client needs.
Floral Designer
Orkizz, Inc
11.2017 - 04.2019
- Collaborated closely with customers to create unique designs for bouquets, wreaths, and gifts.
- Imparted knowledge on plants and flowers to customers.
- Quoted, generated, and processed customer orders to meet specifications and various occasions.
- Increased repeat business by providing exceptional customer service and consistently delivering high-quality floral arrangements.
Manicure Designer
Top Nails
06.2014 - 06.2015
- Ensured a clean and sanitary workspace, adhering to industry hygiene standards and practices.
- Managed inventory levels efficiently, ensuring all necessary supplies were stocked for daily operations without excess waste or expense.
- Kept client's nails in great condition and offered advice on maintaining manicures.
- Answered phone, aid front desk with reception, receive and direct clients.
- Licensed by the California Board of Barbering and Cosmetology to perform manicures and pedicures.
Logistics Management Assistant
San Tai Co Ltd
08.2010 - 04.2014
- Fostered strong relationships with clients by providing exceptional customer service during interactions both in-person and via phone or email correspondence.
- Managed inventory levels efficiently by establishing reorder points, reducing stockouts, and minimizing excess inventory costs.
- Oversaw training and onboarding process for all newly hired employees.
Admini
Zhi Xion Union Co Ltd
08.2006 - 08.2009
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Education
No Degree -
El Monte Rosemead Adult School
El MonteHigh School Diploma -
Thong Tin Lien He
Dinh Quan05-2003
Skills
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Multitasking
- Organizational skills
- Adaptability and flexibility
Accomplishments
- Implemented new, interactive employee scheduling system to monitor, gauge and project staffing needs.
- Coordinated weekly project team meetings and drafted agendas to increase meeting efficiency.
- Policy Development - Developed and implemented employee manual outlining all proper business procedures and office policies.
Certification
- ISO Certification
Languages
Chinese (Mandarin)
Full Professional
Vietnamese
Full Professional
Chinese (Cantonese)
Professional Working
Timeline
Floral Designer
Farm Fresh Orchids
05.2019 - Current
Floral Designer
Orkizz, Inc
11.2017 - 04.2019
Manicure Designer
Top Nails
06.2014 - 06.2015
Logistics Management Assistant
San Tai Co Ltd
08.2010 - 04.2014
Admini
Zhi Xion Union Co Ltd
08.2006 - 08.2009
No Degree -
El Monte Rosemead Adult School
High School Diploma -
Thong Tin Lien He
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