Deneisha Drain
Corona
Summary
Highly focused and meticulous Administrative Assistant with a stellar customer service record and work ethic. Effective multitasker who is able to handle a high volume of simultaneous clerical projects with accuracy and professionalism in fast-paced environments.
Overview
10
10
years of professional experience
Work History
Administrative Assistant
R & A SOLUTIONS
11.2022 - Current
- Answer telephone calls and emails, scan documents and update customer records
- Perform data entry, computer reports, and various other paperwork related to clerical task
- Maintain customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Personal Shopper/Delivery Driver
Instacart
03.2021 - Current
- Provide exceptional customer service, with consistently high customer ratings and positive feedback
- Coordinate delivery of large orders with various and locations, and plan efficient delivery routes
- Advised customers on suitable substitutes for dated, discontinued, or unavailable products.
Administrative Assistant
THE ACCOUNTANT ON CALL
10.2020 - 10.2022
- Create and maintain confidential client profiles within a tax database
- Direct calls to appropriate areas
- Answer questions from the clients and provide professional, friendly, and engaging service.
Preschool Teacher
THE CLIFTON SCHOOL
01.2018 - 09.2019
- Maintained well controlled classrooms by clearly outlining standards and reinforcing positive behaviors
- Monitored student's academic, social, and emotional progress and recorded in individual files
- Incorporated hands on activities to accommodate all styles of learning.
Preschool Teacher
PRIMROSE SCHOOL
01.2014 - 01.2018
- Promoted physical, mental and social development using classroom games and activities
- Motivated students by addressing, individual strengths, and weaknesses
- Conducted evaluations and progress reports of over thirty children.
Education
Bachelor of Arts (Psychology) -
GEORGIA GWINNETT COLLEGE
LAWRENCEVILLE, GA05.2019
Associates of Science (Social Work) -
GEORGIA PERIMETER COLLEGE
CLARKSTON, GA05.2012
Skills
- Ability to delegate task to manage workload
- Typing skills (50 WPM)
- Remarkable customer service/active listening
- Effective time management
- Proficient in Microsoft Office Suite
References
References available upon request
Timeline
Administrative Assistant
R & A SOLUTIONS
11.2022 - Current
Personal Shopper/Delivery Driver
Instacart
03.2021 - Current
Administrative Assistant
THE ACCOUNTANT ON CALL
10.2020 - 10.2022
Preschool Teacher
THE CLIFTON SCHOOL
01.2018 - 09.2019
Preschool Teacher
PRIMROSE SCHOOL
01.2014 - 01.2018
Bachelor of Arts (Psychology) -
GEORGIA GWINNETT COLLEGE
Associates of Science (Social Work) -
GEORGIA PERIMETER COLLEGE
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