Deneen Smothers
Fremont,CA
Summary
Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Compassionate for children and watching children grow and succeed at their tasks in a nurturing environment. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.
Overview
20
20
years of professional experience
Work History
Intern-Speech Language Pathology Assistant
Ascend Rehab Services
03.2024 - 05.2024
- Provided direct speech therapy services to Pre-K through 5th grade students in a school-based environment as directed by a licensed Speech Language Pathologist.
- Chose age-appropriate materials and implemented various techniques to improve speech, language, and social skills, and documented results of client's progress and goals as directed from IEP.
Intern
San Joaquin Delta College-Child Development Center
01.2024 - 05.2024
- Under supervision of a licensed speech language pathologist, I conducted speech, language, and hearing assessments in the Child Development Center for clients of preschool-age as directed from the Speech Language Pathologist.
- Chose age-appropriate materials for preschool clients and implemented techniques to assist in client's progress and goals to improve speech and language communication.
- Delivered services to clients according to their speech and language goals as directed by the SLP.
- Accurately recorded client's weekly progress and remained compliant with complete documentation.
Customer Service/Receptionist
Professional Staffing Resources
05.2007 - 10.2009
- Received and directed incoming calls regarding vacancies and transferred to leasing agents
- Distributed incoming packages and mail to residents
- Staged apartments to ensure that they were "show ready"
- Created work orders for apartment repair requests
- Conducted tours and walk-throughs for prospective residents
Warranty Service Coordinator
Richmond American Homes
06.2004 - 06.2006
- Liaised between client and technician to keep parties fully informed.
- Obtained paperwork from the field and distributed to appropriate departments for processing.
- Monitored email and phone communication to provide prompt responses and solutions.
- Obtained purchase order information to invoice work orders.
- Toggled between multiple systems and databases to look up information and update records.
- Processed work orders from open to close to in a 14-day period
- Processed check requests and invoices for payment
- Process and assessed back charges to proper subcontractor
- Ran reports on closed homeowner warranty claims
- Ordered office supplies and business cards for field representatives
Education
Associate of Science - Speech Language Pathology Assistant
San Joaquin Delta College
Stockton, CA05-2024
Skills
- MS Office
- Verbal and Written Communication
- Teamwork and Collaboration
- Problem-Solving
Timeline
Intern-Speech Language Pathology Assistant
Ascend Rehab Services
03.2024 - 05.2024
Intern
San Joaquin Delta College-Child Development Center
01.2024 - 05.2024
Customer Service/Receptionist
Professional Staffing Resources
05.2007 - 10.2009
Warranty Service Coordinator
Richmond American Homes
06.2004 - 06.2006
Associate of Science - Speech Language Pathology Assistant
San Joaquin Delta College
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