Deneb Milano

Engage sponsoring executives and senior leadership to enable commitment and adoption of agile to realize benefits in delivering business value, driving outcomes and faster time to market.

· Engage and facilitate discussion with senior leaders and executives to drive evolution of OLG’s agile framework (i.e. scaling for the enterprise) including implementation of Agile outside of and scaling for the enterprise

· Proactively analyze and make recommendations for improvements to existing Agile organizational practices and patterns at the team level. Share best practices and insights across the organization to remove impediments to the implementation of Agile

· Lead the assessment of teams and the organization against OLG’s agile maturity model and guide the journey on extending or evolving OLG’s agile maturity model, along with the corollary training, coaching and advisory services required to support OLG’s continued Agile transformation

· Determines and makes recommendations on agile delivery frameworks and methodology best suited for different complex initiatives to provide the most value

· Oversees the development, maintenance and use of best practices, tools, templates, training materials and other content for agile implementation

· Engage with with Digital BU departments, Lottery, and the supporting areas (Technology, Communications, etc.) in understanding their agile coaching needs in support of their Agile Transformation Journey

Digital and Cards Transformation Portfolio. Size: +/- 260 Resources plus Partners.

• Manage projects with top-down oversight throughout their lifecycle to ensure successful funding and implementation according to governance frameworks in the Bank.
  
• Negotiate with all partners/stakeholders, including Technology, Risk and Business how to integrate their strategies and priorities in that portfolio.
  
• Provide direction and leadership to project teams and team members (i.e., vendors, architecture, engineering, business and technical specialists, other stakeholders).
  
• Monitor portfolio performance progress continuously and communicate with all partners to identify risks, issues, interdependencies, replanning and recommend solutions and strategies to implement performance improvements.
  
• In a period of six (6) months accomplished financial cleanup of the portfolio.
  
• Established a dedicated staffing model for initiatives being run agile.
  
• Presentations to ExCo and Board of Directors on new ways of delivering and changes in organizational mindset.
  

Enterprise Architecture

• Co-lead the implementation of Architecture Review Board-Intake. This included establishing the process, tool and metrics.
  
• In a period of 10 months managed to review top 40 Enterprise Portfolio initiatives and identify over 100 significant pillar gaps that are now being actively addressed.
  

Agile Transformation

• In process of defining an Agile Transformation Roadmap.
  
• Lead of Agile Working group in charge of identifying opportunities and introducing changes.
  
• Introduced use of JIRA, Confluence as part of the foundational tools to be used by the working teams.
  

Oversaw design and delivery of new omnichannel Sports Betting Platform for the Province of Ontario. Architected digital delivery while managing relationships with multiple service providers, influencing internal senior executives and steering working teams. Team Size: +/- 50 Fulltime and Contract resources.

• Drove, influenced, and delivered a digital vision for the program (including prioritization of work, resource assignment, quality, service provider management).
  
• Oversaw Cross Functional Design, Requirements and Testing teams, as well as dependencies across delivery channels, providers. Identified, managed, and mitigated program risks.
  
• Accountable for program Requirements, Design and Testing outcomes, while enforcing project Governance at multiple levels.
  
• Tracked and monitored project/program progress against project deliverables.
  
• Introduced a new way of working moving away from Waterfall and bringing working teams to a Hybrid iterative way of working applied to requirements, design and testing disciplines.
  
• Reporting to executives, Working Group, Top to Top Meetings to update, gain approval for initiatives by C-Level Executives
  
• Championed testing automation within the Sports program. Defined and automation criteria, selected pieces to be automated, working team delivered. Tour to sell automation achievements and savings to the organization.
  

Commercial and small business IT operations area handling over one trillion dollars in daily transactions. Oversaw level two Service Desk and IT Operations teams providing support for Global Payments and Transaction Banking areas. Covered Agile Labs, Audit, Enterprise Portfolio Management, Change and Release Management, Staffing Financials, Reporting and Special Projects, Operations QA. Team Size: +/- 25 Full time and contract resources. Supported a range of 40 to 50 applications.

• Envisioned a Road Map for the umbrella and drove monthly follow ups with the team against targets.
  
• As a Lean Champion developed, implemented, and continuously reinforced a Lean mindset for the team
  
• Implemented ITIL practices for Incident and Problem management, including Service Now roll out.
  
• Improved reporting to be aligned with enterprise requirements and vision.
  
• Lead team co-location, processes and procedures for Service Desks Integration.
  
• In order to reduce costs identified and converted contract resources into FTE saving over 100K.
  
• Top Individual Achiever Award 2018
  

• Introduced and established new frameworks such as Iterative and Agile to the BA organization (60 Business Analysts plus other stakeholders).
  
• Introduced concepts of Business Architecture to the Business Analysis practice. Participated in creation and review of High-Level Estimates and Statements of Work for current and potential new clients.
  
• Helped plan and breakdown large program/project initiatives and provide guidance to ensure work break down structure, estimates, and plans for BA activities and deliverables were accurate.
  
• Provided expertise on projects within the program and liaise with stakeholders, clients and project team as required. Ensured team followed defined processes and best practices and provided input into the Business Analysis Centre of Excellence for continual improvement on business analysis methodology, processes, and templates.
  
• Assisted Director and Managers in developing the team. Participated in hiring and performance reviews.
  

• Top Individual Award Scotia Applause “Best of the Best” for 2010
  
• Responsible for managing multiple Collections-Risk initiatives for cross -functional, cross-divisional and multi-country
  
• Managed and supervised project staff by setting performance expectations, monitoring performance, and providing feedback. Provided counsel, coaching and training as needed.
  

Canadian Imperial Bank of Commerce

• Multiple positions Retail Markets, Card Products and Collections
• Introduced Automated Testing, RUP, Lean-Six Sigma, CMM

The Nationwide Group of Companies, Senior Project Manager

Metrolinx-Presto, Senior Business Analyst Requirements

Bloomberg, Sales Representative