Denali Lomonaco
Santa Rosa
Summary
Excellent communication skills, patient and professional in conflict resolution, with a warm and welcoming demeanor valued by employers and guests alike. Confident in speaking to strangers and assisting customers in their various needs. Hard worker, enthusiastic and quick to learn, highly experienced in the art field, and experience in hospitality. Punctual and reliable, values team collaboration, committed to enhancing team performance and delivering excellent service in any role.
Overview
3
3
years of professional experience
Work History
Sales Associate and Clothing Design
The Void Vintage
10.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Familiarity with Lightspeed POS system.
- Accurately processed POS and cash transactions.
- Contributed to visual merchandising efforts by creating eye-catching displays.
- Regular use of materials, such as ink, watercolors, charcoal, acrylic paints, and pencils to complete unique pieces to sell.
- Participated in creative brainstorming sessions to develop new ideas or improve existing ones.
- Actively learning how to operate a sewing machine and an airbrush machine.
- Performed end-of-shift closing operations.
Private Nannying
Multiple Families
09.2022 - Current
- Developed strong relationships with parents, maintaining open communication about each child''s progress and needs.
- Established clear expectations for behavior, setting boundaries to create a respectful atmosphere within the home.
- Prepared snacks and meals.
- Organized engaging activities that incorporated age-appropriate educational components for cognitive development. Primarily based in art and music.
- Adapted caregiving approaches based on individual needs of each child to provide personalized support.
- Provided safe transportation to and from school, extracurricular activities, and other events.
- Oversaw household duties such as light housekeeping tasks or running errands when required.
Preschool Assistant Teacher
Woodland Farm School
01.2023 - 09.2023
- Supervised and provided care for up to eleven children at once.
- Facilitated art and music based activities and lessons..
- Prepared nutritious snacks for children while adhering to dietary restrictions when necessary.
- Interacted with children one-on-one and in small groups to enhance and support learning activities.
- Maintained clear and open communication with parents to inform about child's progress and classroom behavior, and addressed all concerns/questions parents had.
- Supported children's social and emotional development by teaching positive concepts such as empathy for others and self love.
- Acted as a substitute teacher when needed.
- Provided individualized support to students with special needs, ensuring their successful integration into the classroom environment.
- Enhanced children''s learning experience by incorporating hands-on activities and creative play into daily lessons.
- Supervised children during in-classroom activities and outdoor play.
- Contributed ideas for classroom activities that fostered creativity and imagination.
Packaging and Shipments
Atlas Seed
01.2023 - 07.2023
- Processed and hand packaged orders.
- Oversaw and personally handled shipping.
- Familiarity with Google Sheets and keeping records of product inventory.
- Extensive use of Slack system.
- Achieved cost savings by identifying more affordable transportation options for product shipping.
Hostess/Server
Portico Italian Social Food
09.2022 - 12.2022
- Demonstrated excellent customer service skills with a cheerful, friendly, and attentive disposition.
- Took reservations and to-go orders by phone, answered customer questions, and provided accurate wait times.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained a clean and welcoming environment, bussing and setting tables and keeping work stations clean, to ensure the comfort of guests.
- Served for private dinner parties.
- Moved tables and adjusted seating to accommodate groups with special requests.
- Cross-trained to handle different restaurant roles, including appetizer and salad station, espresso and dessert station, and assisting in fulfilling to-go orders.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Resolved customer complaints with calm, solution-focused approach, ensuring guest satisfaction.
- Shared knowledge of menu items and flavors, enabling customers to make meal decisions based on personal taste and interests.
- Helped customers with dietary restrictions, allergies and intolerances by informing them of dish ingredients and working closely with kitchen staff to provide safe alternatives.
- Worked quickly, kept clear communication with coworkers, and always aimed to improve productivity and decrease stress levels as much as possible.
Barista
Midnight Sun Cafe
04.2022 - 06.2022
- Experienced in food handling and food preparation.
- Prepared food using hot surfaces such as commercial flat top griddle and oven.
- Prepared large food orders (including business catering orders).
- Answered phones.
- Regularly took inventory and ensured cafe was well stocked.
- Maintained a clean and organized workspace.
- Pleasantly interacted with customers during hectic periods to maintain a fun, positive environment.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Used POS system to accurately enter orders and process payments.
- Supported training efforts for new hires, sharing knowledge of coffee making techniques and customer service standards.
Education
High School Diploma -
Heartwood Charter School
Sonoma County, CA06.2021
Skills
- Good multitasking abilities
- Creative thinking and problem solving
- Excellent customer service abilities
- Excellent communication
- Adaptable to change
- Strong work ethic
- Guest engagement
- Safe food handling
- Team collaboration
- Allergy awareness
- Patience under pressure
Timeline
Sales Associate and Clothing Design
The Void Vintage
10.2024 - Current
Preschool Assistant Teacher
Woodland Farm School
01.2023 - 09.2023
Packaging and Shipments
Atlas Seed
01.2023 - 07.2023
Private Nannying
Multiple Families
09.2022 - Current
Hostess/Server
Portico Italian Social Food
09.2022 - 12.2022
Barista
Midnight Sun Cafe
04.2022 - 06.2022
High School Diploma -
Heartwood Charter School
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