Dena Giberson
Lansdowne ,NB
Overview
9
9
years of professional experience
Work History
Unit Manager
Chartwells K-12 Sector
03.2021 - Current
- Achieved financial objectives by preparing annual budget and scheduling expenditures.
- Assisted in development and implementation of policies, procedures and regulations for unit operations.
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
- Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Checked and tested foods to verify quality and temperature.
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling and surface cleaning.
- Applied knowledge of previous supply needs and forecasted business levels to estimate required supplies.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
- Handled money, balanced tills, processed credit card payment batches and prepared bank deposits, maintaining 100% accuracy.
- Increased kitchen efficiency 100% by streamlining processes, reducing waste and mentoring team members on proper procedures.
- Developed kitchen staff through training, disciplinary action and performance reviews.
- Managed restaurant marketing, sales building and community involvement.
Production Operator
Southridge maple inc.
02.2016 - 12.2018
- Maintained adequate water storage tank levels and pressures to meet water demand.
- Implemented process changes.
- Recorded inside and outside process readings on daily log sheets.
- Procured materials and supplies to complete daily tasks.
- Retrieved and performed required tests for quality and integrity on product samples.
- Adjusted pumping systems, chemical feeders, auxiliary equipment, control systems storage tank levels and pump stations indicators.
- Monitored flows, pressures, chemical feeds levels and water quality indicators.
- Conducted safety inspections and followed safety rules and procedures.
- Evaluated procedures and results for accuracy and to determine appropriate next steps.
- Developed deep understanding of regulatory requirements concerning quality, reporting standards, emergency notifications, permit renewals and inspections.
Laborer
Juniper recreation center
01.2015 - 05.2015
I maintained building and grounds and organized functions for the community. I was employed through a sixteen week workshare program with the government.
Casual Custodian
Anglophone West School District
Woodstock, NB
03.2022 - Current
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
Housekeeper
Horizon Health Network
Upper River Valley Hospital
08.2023 - Current
EVS Supervisor
Horizon Health Network
Waterville N.B
08.2023 - Current
- Improved EVS department efficiency by implementing new cleaning procedures and scheduling systems.
- Reduced staff turnover through effective training, mentoring, and performance feedback for team members.
- Enhanced patient satisfaction scores with thorough and consistent environmental sanitation practices.
- Streamlined processes for inventory management, reducing waste and lowering supply costs.
- Collaborated with other department supervisors to ensure seamless integration of services in a healthcare setting.
- Developed and maintained a safe working environment by enforcing strict adherence to safety protocols and guidelines.
- Conducted regular inspections of facilities to ensure compliance with regulatory standards and maintain cleanliness levels.
- Managed daily operations of the EVS department, ensuring timely completion of tasks and optimal allocation of resources.
- Evaluated employee performance regularly, providing constructive feedback for continuous improvement and professional development opportunities.
- Communicated repair needs to maintenance staff.
- Conducted regular room inspections to verify compliance with housekeeping standards.
- Completed schedules, shift reports, and other business documentation.
- Scheduled and prioritized tasks to staff, overseeing work completion.
Education
High School Diploma - undefined
Carleton North High School
Florenceville-Bristol, NB, Canada2003
Skills
- Self-motivated
- Dependable and reliable
- Effective at multi-tasking
- Valid New Brunswick driver's license
- Works well independently
- Able to keep a clean and sanitary work station
- Strong client-interaction skills
- Assumes 100% responsibility for quality of products
- Experience cleaning equipment
- Safety-oriented
- Fast learner
- Skilled housekeeper
- Self-starter
- Multi-tasking
- Organization and Time Management
- Dependable and Responsible
Timeline
Housekeeper
Horizon Health Network
08.2023 - Current
EVS Supervisor
Horizon Health Network
08.2023 - Current
Casual Custodian
Anglophone West School District
03.2022 - Current
Unit Manager
Chartwells K-12 Sector
03.2021 - Current
Production Operator
Southridge maple inc.
02.2016 - 12.2018
Laborer
Juniper recreation center
01.2015 - 05.2015
High School Diploma - undefined
Carleton North High School