Summary
Overview
Work History
Education
Skills
Leadership
Interests
Timeline
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Demory Frausto

Solvang

Summary

A passionate and driven individual, excelling in customer service and conflict resolution. Recognized for enhancing guest experiences through effective multitasking and a commitment to cleanliness. Skilled in digital media and content creation, and consistently delivering exceptional service in high-pressure environments. Background in creating engaging content and driving awareness.

Overview

3
3
years of professional experience

Work History

Restaurant Hostess

Chomp
03.2024 - 08.2024
  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs.
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously.
  • Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
  • Answered customer questions about hours, seating, and menu information.
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.

Barista Manager

Mortensens Danish Bakery
06.2021 - 03.2024
  • Served customers quickly and efficiently and created strategies to prevent delays.
  • Maintained accurate inventory counts to meet customer demands.
  • Created new training guidelines, and provided staff orientation and training.
  • Enhanced customer experience by providing exceptional service and maintaining a clean, welcoming environment.
  • Resolved customer concerns promptly and professionally.

Education

No Degree - Business Undeclared

Loyola Marymount University
Los Angeles, CA
05-2028

High School Diploma -

Santa Ynez Valley Union High School
Santa Ynez, CA
05-2024

Skills

  • Customer service
  • Strong multitasking
  • Greeting guests
  • Active learning
  • Conflict resolution
  • Content creation
  • Digital media
  • Canva
  • Product promotion
  • Photo and video editing
  • Cleanliness and organization

Leadership

Associated Student Body, Santa Ynez Valley Union High School 

August 2020-May 2024

Social Media Manager (August 2022-May 2024)

  • Managed TikTok and Instagram for ASB
  • Created Canva flyers and promotions for fundraisers
  • Edited photos and videos
  • Designed merch for ASB team

ASB Secretary (August 2022-May 2023) 

  • Managed meeting minutes and lead group discussions.
  • Planned community events and fundraisers.
  • Collaborated with students in event planning, fostering teamwork.
  • Approved purchase orders for the school district.

ASB Vice President (August 2023- May 2024)

  • Head of decorations and event planning.
  • Lead group discussions and communicated with community members.
  • Created new fundraisers.
  • Hired food vendors and rentals.

Interests

  • Dancing
  • Yoga
  • Pilates
  • Photography
  • Fashion
  • Creating digital artwork using software like Photoshop, Canva, or Procreate

Timeline

Restaurant Hostess

Chomp
03.2024 - 08.2024

Barista Manager

Mortensens Danish Bakery
06.2021 - 03.2024

No Degree - Business Undeclared

Loyola Marymount University

High School Diploma -

Santa Ynez Valley Union High School
Demory Frausto