Demola Adeyinka
Associate Director
Ontario
Summary
An experienced business leader with a proven track record of success in Wireless Sales, Operations, Customer Experience and Human Resources looking for a leadership position. Possess the experience to lead, ability to learn and adapt to change while building strong team culture and delivering results.
Overview
13
13
years of professional experience
10
10
years of post-secondary education
Work History
Senior Account Manager
Verizon
07.2022 - Current
- Increased revenue for the company through strategic upselling and cross-selling initiatives.
- Mentored new hire account managers, fostering their professional growth and skills development within their role.
- Contributed to annual revenue goals by selling new services and developing new accounts.
- Expanded market share by identifying new business opportunities and securing high-value accounts.
Territory Manager
Spectrum
5 2021 - 06.2022
- Managed sales and operations for multiple Spectrum retail stores within a challenging and highly competitive industry.
- Leveraged strong recruiting and hiring skills to effectively staff stores while implementing processes that develop team members to deliver positive month over month results.
- Instrumental in reducing attrition by applying experience in process improvement to identify opportunities and improve employee engagement.
District Manager
Verizon
10.2015 - 02.2021
- Monitor 30+ Greater Los Angeles and Orange County corporate retail stores’ budgeting, financial and sales operations reporting. Ensure compliance with company sales and operational objectives for 150+ employees while driving high-margin revenue and delivering shared customer experiences across the region.
- Strategic collaboration with VP of Sales Operations for tactical execution of sales processes across individual stores and the communication of its significance and responsibility of implementation to store leaders.
- Foster independent leadership skills in Retail General Managers to deliver consistent team performance results, adhere and execute on company vision and objectives.
- Facilitate annual opening and remodeling of retail locations while serving as liaison to the Chamber of Commerce to establish visibility in the community.
- Responsible for all recruitment and hiring and well as monthly performance evaluations and disciplinary actions for team members
Floating General Manager
Verizon
02.2011 - 10.2015
- Responsible for driving sales team to achieve on all key performance objectives and assigned quotas by developing, facilitating trainings and keeping employees informed on new products, services and procedures.
- Develop monthly sales forecast and meet profitability goals while delivering robust year over year growth.
- Identify and implement customer retention tools and resolve consumer issues in a timely and empathetic manner.
- Manage retail store inventory in compliance with company standards including budgeting and shrink management.
- Hold weekly meetings and huddles with sales team to identify techniques to overcome obstacles and deliver world class guest experience.
Education
Bachelor of Science - Computer Information Systems
California State University
01.2003 - 06.2007
MBA - Business Administration And Management
Strayer University
Washington, DC 01.2019 - Current
Skills
Performance and Risk Management
Operations Management
Staffing and Employee Development
Data Analysis
Improvement planning
Accomplishments
3X Winners Circle Honoree
Emerging Leader Award Honoree
Regional Lead for Initiative Rollouts
Affiliations
BOLD of Verizon ERG- Black Originators, leaders and Doers
Timeline
Senior Account Manager
Verizon
07.2022 - Current
MBA - Business Administration And Management
Strayer University
01.2019 - Current
District Manager
Verizon
10.2015 - 02.2021
Floating General Manager
Verizon
02.2011 - 10.2015
Bachelor of Science - Computer Information Systems
California State University
01.2003 - 06.2007
Territory Manager
Spectrum
5 2021 - 06.2022
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