Demiana Saad
Mississauga
Summary
Dynamic professional with a proven track record at Osmow's Shawarma, excelling in staff management and customer service. Recognized for enhancing team productivity through effective training and problem-solving. Skilled in digital X-ray proficiency and committed to maintaining high standards of patient care and satisfaction. Adaptable and dedicated to fostering a collaborative work environment. Experienced with bakery management, ensuring consistent product quality and adherence to safety standards. Utilizes leadership to create cohesive and productive team environment. Strong understanding of inventory control and cost management to enhance overall efficiency.
Overview
4
4
years of professional experience
Work History
Supervisor
Osmow's Shawarma
09.2022 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Handled customer complaints professionally, resolving issues promptly and maintaining customer loyalty.
- Warmly welcomed customers upon approaching counter and placing orders.
- Balanced multiple responsibilities simultaneously in a fast-paced environment, prioritizing tasks effectively to meet deadlines without sacrificing quality of workmanship or attention to detail.
Dental Assistant
Dentistry
02.2023 - 06.2024
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- Sterilized rooms and prepped equipment and instruments for [Number] procedures daily.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Explained treatment procedures and instructed patients on home care guidelines.
- Took dental images following strict patient protection rules, applying lead aprons.
Bakery Assistant
Alnejmah Fine Foods
08.2021 - 07.2022
- Collaborated with team members to maintain a positive and productive work environment, ensuring smooth daily operations.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Increased customer satisfaction by maintaining a clean and organized workspace.
- Trained new employees in bakery procedures, ensuring consistent performance standards across the team.
- Packaged and labeled products, checked for accurate pricing and made sure signs were visible.
Education
Dental Hygiene
Oxford
Mississauga, ON12-2027
High School Diploma -
St. Joseph Secondary School
Mississauga, ON06-2024
Skills
- Training and mentoring
- Staff management
- Customer service
- Time management
- Problem-solving
- Teamwork and collaboration
- Excellent communication
- Adaptability and flexibility
- Organizational skills
- Problem-solving abilities
- Patience and empathy
- Cash handling
- Equipment sterilization
- Digital X-ray proficiency
- Dental radiography
- Dental impressions
Languages
English
Native or Bilingual
Arabic
Native or Bilingual
French
Professional Working
Timeline
Dental Assistant
Dentistry
02.2023 - 06.2024
Supervisor
Osmow's Shawarma
09.2022 - Current
Bakery Assistant
Alnejmah Fine Foods
08.2021 - 07.2022
Dental Hygiene
Oxford
High School Diploma -
St. Joseph Secondary School
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