Dedicated team member with strong customer focus, collaboration, and adaptability. Proven experience in quality assurance and staff training, enhancing customer satisfaction and service efficiency.
Overview
3
3
years of professional experience
Work History
Team Member
Tim Hortons
Whitby, Ontario
06.2025 - Current
Operated point-of-sale system for accurate order entry and payment processing.
Worked collaboratively with team members to enhance customer satisfaction and service efficiency.
Maintained cleanliness and organization of dining area and workstations.
Assisted in training new team members on service standards and procedures.
Participated in inventory management by restocking supplies as needed.
Followed food safety guidelines to maintain hygiene and sanitation standards.
Handled customer inquiries and resolved issues with professionalism and care.
Performed opening and closing duties, such as readying/shutting brewers, restocking items, and cleaning the lobby floor.
Trained in the proper lifting, rotation, and stocking of delivery items.