Demetria Hoang
Maple
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
1
1
year of professional experience
Work History
Floor Manager
Build A Bear Workshop Inc
02.2022 - 09.2022
- Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Trained and supervised new employees to apply best practices in customer service and store operations.
- Managed store personnel by delegating tasks and supervising daily operations.
- Inspected stocks to identify shortages, replenish supply and maintain consistent inventory.
- Prepared and submitted reports to keep management informed of sales activities and progress.
Hostess Manager
Katsuya
08.2021 - 10.2022
- Interacted with guests to obtain positive or negative feedback and constructively apply information.
- Participated on floor during service to set and monitor performance standards and rectify staff or guest issues.
- Adhered to cash handling and reconciliation procedures to monitor and control cash and receipts.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
- Maximized quality assurance by completing frequent line checks.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Accomplished multiple tasks within established timeframes.
Education
Master of Arts - Jewellery Art And Design
George Brown College
Toronto, ON05.2027
High School Diploma -
St Joan of Arc
Maple, ON06.2021
Skills
- Digital Databases
- Goal-Driven
- Complex Problem-Solving
- Adaptable and Flexible
- Sales Records Management
- Energy and Physical Stamina
- Time Management
- Information Confidentiality
Timeline
Floor Manager
Build A Bear Workshop Inc
02.2022 - 09.2022
Hostess Manager
Katsuya
08.2021 - 10.2022
Master of Arts - Jewellery Art And Design
George Brown College
High School Diploma -
St Joan of Arc
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