Demetri Stewart-Francis
Mississauga,ON
Summary
Experienced Crew Trainer with 2 years of experience. Focused on maximizing team success by providing new members with great training and support. Extensive knowledge of food safety, cleaning and sanitizing procedures.
Overview
4
4
years of professional experience
Work History
Team Lead Trainer
Starbucks
08.2020 - Current
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Learned and adapted quickly to new technology and software applications.
- Proved successful working within tight deadlines and a fast-paced environment.
- Paid attention to detail while completing assignments.
- Passionate about learning and committed to continual improvement.
- Worked well in a team setting, providing support and guidance.
Shelter Worker
Optimum Care
04.2022 - 11.2022
- Ensured safety of residents by monitoring and enforcing shelter rules and protocols consistently.
- Streamlined intake process, effectively assessing new clients'' needs and determining appropriate resources.
- Contributed to the establishment of a supportive and inclusive atmosphere within the shelter through active listening and empathetic engagement with clients.
- Addressed crisis situations with sensitivity, utilizing conflict resolution skills to maintain a safe environment for all parties involved.
Education
Glenforest Secondary School
Skills
- Exceptional communicator
- Excellent problem solver
- Extremely cooperative
- Very Adaptable
- Customer Service
- Coaching and Mentoring
- Negotiation
- Feedback Delivery
Volunteer Experience
- Westacres Public School, Teacher assistant, 09/2018 - 06/2022
- Northpark Secondary School, Librarian assistant, 02/2020 - 03/2020
References
Samin Yasir, Starbucks, (905)-896-0408
Languages
English
Full Professional
Timeline
Shelter Worker
Optimum Care
04.2022 - 11.2022
Team Lead Trainer
Starbucks
08.2020 - Current
Glenforest Secondary School
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