Hi, I’m
DeMarcus Henry
Brampton,Canada
Summary
Dedicated and results-driven professional seeking a challenging role in a reputable organization where I can leverage my expertise to drive operational efficiency, enhance team performance, and contribute to organizational growth.
Overview
8
years of professional experience
Work History
Ronam Capital
Mortgage Agent
05.2024 - Current
Job overview
- Provide tailored mortgage solutions to meet clients’ financial needs and goals
- Assist clients with completing mortgage applications and gathering required documentation
- Analyze client financial information, including credit reports and income statements
- Liaise with lenders to secure competitive rates and favorable mortgage terms
- Educate clients on various mortgage options and guide them through the approval process
- Stay up to date with current mortgage rates, market trends, and lending policies
- Ensure compliance with local and national mortgage regulations
- Build strong relationships with clients, lenders, real estate agents, and other professionals
- Resolve challenges in the mortgage process, such as approval or documentation issues
- Maintain accurate records and provide excellent customer service
William Osler Health System
Porter
03.2021 - 01.2025
Job overview
- Safely and efficiently transport patients, medical equipment, and supplies between hospital departments, ensuring patient comfort and timely service
- Maintain cleanliness and readiness of patient transport equipment, such as stretchers and wheelchairs, adhering to infection control protocols
- Assist nursing staff with patient positioning and transfers, ensuring proper handling to avoid injuries
- Collect and dispose of medical waste and soiled linen in compliance with hospital policies and environmental standards
- Perform general cleaning tasks, including sweeping, mopping, and disinfecting surfaces, to maintain a sanitary environment
- Ensure workstations and supply areas are well-stocked, organized, and ready for emergency use
- Provide compassionate, patient-focused care during transportation, offering reassurance and assistance as needed
William Osler Health System
Service Associate
02.2021 - 03.2021
Job overview
- Supported the cleanliness and upkeep of hospital facilities, including patient rooms, nursing stations, and offices, to ensure a safe and hygienic environment
- Restocked medical supplies, linens, and cleaning materials in designated areas, ensuring staff had ready access to essential items
- Assisted with the preparation of patient rooms, including changing bed linens, disinfecting surfaces, and organizing equipment
- Worked collaboratively with hospital staff to address and resolve immediate environmental or supply issues
- Followed strict sanitation and safety protocols to minimize the risk of cross-contamination and ensure compliance with health regulations
Prosol
Inside Sales Representative
01.2020 - 01.2021
Job overview
- Processed customer orders via phone, email, or in person
- Advised customers on selecting products to meet their needs
- Assisted with inventory management, purchasing, and restocking
- Maintained up-to-date knowledge of vendor products through ongoing training
Edward H Pope Limited
Office Administrator
03.2019 - 01.2020
Job overview
- Created and processed orders, agreements, and shipping arrangements
- Managed inbound and outbound customer inquiries, ensuring timely resolutions
- Organized and filed contracts, invoices, and other important documents
- Prepared shipments and verified contents for accuracy
Rogers Communications
Sales Specialist
01.2017 - 03.2019
Job overview
- Consistently met and exceeded individual and store sales targets
- Built and maintained strong customer relationships
- Managed multiple accounts, including contractual agreements
- Created sales reports and monitored budgets
- Oversaw and support team members to ensure efficient operations
Education
SpringboardToronto
Certificate from Cybersecurity
07-2025
Humber College
Diploma from Business Management
04-2026
Remic TorontoEtobicoke, ON
Mortgage Agent Certification
05-2024
Cardinal Ambrozic Catholic Secondary SchoolBrampton, ON
Ontario Secondary School Diploma (OSSD)
01.2014
Skills
- Adaptable to new procedures, software, and organizational changes with a resilient mindset
- Strong problem-solving and critical thinking abilities for diagnosing and resolving issues effectively
- Experienced in team leadership, task delegation, and conflict resolution to meet goals
- Highly organized with multitasking skills for managing deadlines and high-pressure environments
- Dedicated to delivering exceptional marketing, administrative, and customer service with client-focused approach
- Proficient in Microsoft Office Suite, Networking fundamentals, cloud platforms and basic troubleshooting for IT hardware/software issues
Timeline
Mortgage Agent
Ronam Capital
05.2024 - Current
Porter
William Osler Health System
03.2021 - 01.2025
Service Associate
William Osler Health System
02.2021 - 03.2021
Inside Sales Representative
Prosol
01.2020 - 01.2021
Office Administrator
Edward H Pope Limited
03.2019 - 01.2020
Sales Specialist
Rogers Communications
01.2017 - 03.2019
Cardinal Ambrozic Catholic Secondary School
Ontario Secondary School Diploma (OSSD)
Springboard
Certificate from Cybersecurity
Humber College
Diploma from Business Management
Remic Toronto
Mortgage Agent Certification
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