Summary
Overview
Work History
Education
Skills
Certification
Timeline
References
Generic

Delvin Donnet

Brampton,ON

Summary

Dedicated support worker with a talent for enhancing clients' lives through exceptional support and patient instruction. Skilled in life, financial, and social skills, committed to helping clients integrate into the community and lead more fulfilling lives. With 2 years of experience, have developed a creative and empathetic approach to assisting individuals in building communities and developing social skills through incremental therapeutic techniques. A reliable social service worker is eager to contribute immediate value to a growing team. Passionate about helping others, consistently apply an unwavering work ethic to achieve objectives. Strong multitasking and time management abilities make, organized and dependable in managing multiple priorities with a positive attitude. Always willing to take on additional responsibilities to meet team goals.

Overview

3
3
years of professional experience
1
1
Certificate

Work History

Support Worker

Community Living Toronto
06.2023 - Current
  • We are assisting clients with personal care tasks such as bathing, dressing, and grooming.
  • Supporting clients in managing household tasks, including meal preparation and light housekeeping.
  • She was accompanying clients to appointments, social activities, and community outings.
  • Providing emotional support and actively listening to clients' concerns.
  • Assisting with medication management and ensuring adherence to prescribed treatments.
  • Documenting and reporting any changes in clients' health or behavior to the appropriate team members.
  • Oversee daily operations, including meal distribution, chores, and other routine activities.
  • Coordinate and participate in daily resident meetings to address concerns and provide information.
  • Ensure the cleanliness and orderliness of common areas.
  • Established trusting relationships with clients and their families through empathetic communication and active listening.
  • Developed strong rapport with clients by consistently demonstrating respect, understanding, and genuine concern for their well-being.
  • Improved client satisfaction by promptly addressing concerns and implementing feedback on time.

Support Worker

Esplanade Home First
01.2022 - 10.2022
  • Established trusting relationships with clients and their families through empathetic communication and active listening.
  • Developed strong rapport with clients by consistently demonstrating respect, understanding, and genuine concern for their well-being.
  • Improved client satisfaction by promptly addressing concerns and implementing feedback promptly.
  • Supported clients in accessing community resources, enhancing their integration and participation in community activities.
  • Developed and implemented individualized treatment plans for clients.
  • Devised and implemented community-based programs to promote mental health awareness.

Shelter Worker

Women's Drops in Fred Victors
01.2022 - 10.2022
  • Provide empathetic and non-judgmental support to women staying at the shelter.
  • Conduct intake assessments to understand the immediate needs and concerns of residents.
  • Develop and implement individualized service plans to address residents' goals and challenges.
  • Maintain a secure and safe environment within the shelter.
  • Monitor access to the facility and enforce security protocols.
  • Collaborate with security personnel to address safety concerns
  • Oversee daily operations, including meal distribution, chores, and other routine activities.
  • Coordinate and participate in daily resident meetings to address concerns and provide information.
  • Ensure the cleanliness and orderliness of common areas.

Shelter Worker

Fred Victor's Respite 24Hr
01.2022 - 10.2022
  • Maintain accurate and confidential records of resident interactions and progress.
  • Collaborate with case management staff to address long-term goals and support residents in their journey toward stability.
  • Demonstrate cultural competence and sensitivity to the diverse backgrounds and experiences of shelter residents.
  • Foster an inclusive and respectful environment for all residents.
  • Evaluate the effectiveness of case management by monitoring behavioral changes, assessing the client's progress, and readjusting plans as necessary
  • Provide mental health counseling and coping strategies for various mental health diagnoses
  • Provide counseling regarding the use and effects of alcohol and drugs to shelter and outreach clients
  • Maintain a comprehensive knowledge of client-centered mental health and addictions interventions, practice methods, and professional skills
  • Maintain a comprehensive understanding of crisis management and the impact of trauma on mental health and addiction issues
  • Provide information regarding and referrals to community resources, treatment centres, social service networks, and organizations

Education

Social Service Worker Diploma -

Sheridan College
Brampton, ON
04.2023

Skills

  • Daily living support
  • Housekeeping tasks
  • Health and safety awareness
  • Emotional Support
  • Meal Preparation
  • Patient support
  • Organizational Skills
  • Relationship Building
  • Case Documentation
  • Problem-solving aptitude
  • Time management abilities
  • Daily living assistance

Certification

  • First Aid Certification
  • CPR/AED Certification
  • CPI
  • ServSafe Food Handler's Certification
  • Toronto Hostel Training/e-learning, Ethical Boundaries, Customer Service, Mental Health Part 1, Harm Reduction, Communicable Diseases, Naloxone

Timeline

Support Worker

Community Living Toronto
06.2023 - Current

Support Worker

Esplanade Home First
01.2022 - 10.2022

Shelter Worker

Women's Drops in Fred Victors
01.2022 - 10.2022

Shelter Worker

Fred Victor's Respite 24Hr
01.2022 - 10.2022

Social Service Worker Diploma -

Sheridan College

References

Available upon request

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