Delsa Ghiafeh Davoodi
Thornhill,ON
Summary
Enthusiastic and customer-oriented individual with a strong background in delivering exceptional service and fostering positive experiences. Proven ability to create welcoming environments and assist clients in finding solutions tailored to their needs. Skilled in maintaining organized spaces, ensuring cleanliness, and handling inventory. Passionate about animals, with hands-on experience caring for two adopted cats by providing proper feeding, cleaning, and ensuring their health and comfort. Excels in communication, teamwork, and building connections with customers, making every interaction meaningful and productive.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Medical Receptionist, Part-Time,
Slim and Fit Solutions Clinic
06.2024 - Current
- Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
- Helped patients complete necessary medical forms and documentation.
- Checked patient insurance, demographic, and health history to keep information current.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Medical Receptionist Assistant, Casual,
Slim and Fit Solutions Clinic
07.2023 - 05.2024
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
- Checked patient insurance, demographic, and health history to keep information current.
- Obtained payments from patients and scanned identification and insurance cards.
- Performed various administrative tasks by filing, copying and faxing documents.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
Education
High School Diploma -
Earl Haig Secondary School
06-2027
Skills
- Proficient in Microsoft Office and Google Suite
- Team player with experience in basketball, volleyball, and soccer
- Customer service experience through volunteering and part-time work
- Familiarity with administrative tasks and client interaction
Languages
English
Native or Bilingual
Persian
Native or Bilingual
French
Elementary
Certification
- The Ultimate Customer Service Training. Udemy Intitute, Nov 2024.
- Home Alone Certificate - Canada Safety Council, Saskatoon Regional Office. May 2023
- Young Worker Readiness Certificate – Saskatchewan Workers' Compensation Board (WCB). Feb 2023
Timeline
Medical Receptionist, Part-Time,
Slim and Fit Solutions Clinic
06.2024 - Current
Medical Receptionist Assistant, Casual,
Slim and Fit Solutions Clinic
07.2023 - 05.2024
High School Diploma -
Earl Haig Secondary School
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