DELPHINE DICKA KALLA

• Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
• Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
• Directed creation of promotional materials, supporting sales team goals.
• Engaged in professional networking to maintain strong relationships with communications and media professionals to drive partnerships and effective dissemination of mass communications.

Duties included:

• Analyze legality and validity of requests from federal and provincial entities
• Established internal company policies and see that are respected
• Constantly report to management concerning organization€™s compliance with laws and regulations
• Take action in dealing with noncompliance situations, increasing realistic plans to overcome them
• Communicate with employees and make sure everyone is aware of what need to do to comply with internal and external laws and regulations
• Work in conjunction with fraud department
• Evaluate and upgrade knowledge through regular mini-tests on important areas of banking

Duties included:

• Daily selections Item to align with customer needs and demands
• Meeting or exceeding sales goals
• Coordinating sales efforts with marketing programs
• Understanding and promoting company programs.
• Sales on commission
• Customer advisor in charge of coaching team

Duties included:

• Coordination of appointment schedule between customers and litigation department
• Management of customer returns
• Ensures that company's charter is respected for customer
• Process refunds of customers, cancellations orders
• Identify customer complaints and direct customers to appropriate department

Duties included:

• Manages client assets according to investment preferences and goals.
• Managed over 50 customer calls per day.
• Increased sales by 10%
• Meets with clients to assess asset status, needs, risks, goals and progress.
• Prepares financial statements, business activity reports and forecasts.
• Develops, organizes and maintains client portfolios.
• Studies market trends to maximize profits and identify investment opportunities

Duties included:

• Serve as mediator for child
• Being coach and mentor to child.
• Set up educational projects
• Setting up educational projects
• Budget management

Duties included:

• Welcome guests to venue
• Escort customers to assigned dining or bar areas
• Greet customers upon their departure
• Assist wait staff as needed