Delores Sangwais
Calgary,AB
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
37
37
years of professional experience
Work History
Store Manager
Kernels Popcorn Ltd.
05.1989 - Current
- Onboarding of new employees, including interviewing candidates and training employees.
- Coordinating ordering of supplies and inventory.
- Providing excellent customer service and strong company culture.
- Led daily operations, ensuring optimal inventory levels and product quality.
- Developed staff training programs, enhancing team performance and customer service skills.
- Fostered a positive work environment, promoting teamwork and employee engagement initiatives.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Assisted with hiring, training and mentoring new staff members.
- Completed point of sale opening and closing procedures.
Law Clerk/Administrative Assistant
Field LLP
Calgary, AB
09.2017 - 04.2023
- Dealing with client concerns regarding annual maintenance requirements.
- Coordinating with lawyers and paralegals on outstanding work with files.
- Filing annual returns and notices with Alberta Corporate Registry.
- Maintaining both incoming and outgoing departmental mail.
- Ensuring corporate files and minute books are in an orderly fashion and up to date with filing.
- Stocking office supplies for the department.
- Mentored junior clerks on legal research methodologies and document drafting techniques.
Law Clerk/Administrative Assistant
Blake Cassels & Graydon LLP
Calgary, AB
09.2010 - 09.2017
- Maintenance of both domestic and extra-provincial annual returns.
- Filing annual returns and notices with Alberta Corporate Registry.
- Communication with clients, paralegals, and lawyers.
- Maintaining both incoming and outgoing departmental mail.
- Ensuring corporate files and minute books are in an orderly fashion and up to date with filing.
Receptionist/Corporate Services/Boardroom Services
Stikeman Elliott LLP
Calgary, AB
05.1997 - 09.2008
- Performing reception duties, including answering phones, greeting visitors, providing information and/or directing inquiries to the appropriate people.
- Maintaining organized and clean reception area, meeting rooms, mailroom and supply cabinets.
- Providing administrative support to the company’s various teams including data entry, mail outs, and ordering office supplies.
- Coordinating catering requests, booking meeting rooms, coordinating distribution of sporting event tickets, raffle tickets, taxi chits, etc.
- Coordinating courier pick-up and delivery globally, stocking office supplies.
- Ordering business cards, nameplates, and stationery as required.
- Receiving, sorting, and distributing incoming mail, stamping, and recording all invoices and cheques.
- Managed front desk operations, ensuring seamless visitor experiences and efficient communication flow.
- Coordinated scheduling for meetings and appointments, optimizing executive time management.
- Maintained office supplies inventory, implementing cost-effective procurement strategies.
- Trained new staff on reception procedures, fostering a collaborative team environment.
- Organized office events and client receptions, enhancing workplace culture and professional relationships.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Education
Legal Assistant
Southern Alberta Institute of Technology
Calgary, AB06.2000
Skills
Excellent client service through dedication, commitment and professionalism
Skilled in practical learning and application
Detail-oriented documentation management
Collaborative team participation
Effective time management
Friendly demeanor
Languages
English
Professional Working
Timeline
Law Clerk/Administrative Assistant
Field LLP
09.2017 - 04.2023
Law Clerk/Administrative Assistant
Blake Cassels & Graydon LLP
09.2010 - 09.2017
Receptionist/Corporate Services/Boardroom Services
Stikeman Elliott LLP
05.1997 - 09.2008
Store Manager
Kernels Popcorn Ltd.
05.1989 - Current
Legal Assistant
Southern Alberta Institute of Technology