Dellan Ahmad
Guelph,ON
Summary
Dynamic and motivated student-athlete currently excelling in Business Analysis at Fanshawe College, with a strong foundation in both academic and sports disciplines. A proven track record of balancing rigorous academic responsibilities with competitive sports, demonstrating exceptional time management, discipline, and resilience. Bringing a unique blend of teamwork, strategic thinking, and leadership skills honed on the court and in the classroom. Eager to leverage analytical skills and a proactive approach to contribute to projects and teams in Business Analysis/related fields. Proficient in communication & customer service with solid experience using Microsoft software such as Excel and Word, aiming to apply these skills in a challenging and dynamic environment. Passionate about continuous learning and personal growth, with a commitment to excellence in all endeavors.
Overview
8
8
years of professional experience
Work History
Food Courier
Skip the Dishes
London, ON
06.2022 - Current
- Picked up food orders from restaurants and delivered them to customers in a timely manner.
- Provided excellent customer service when delivering items to customers' homes or businesses.
- Ensured food was delivered within specified time frames and kept hot and cold items at appropriate temperatures during transit.
- Responded promptly to customer inquiries regarding order status or delivery times via phone or email communication.
- Communicated with restaurant staff upon arrival at pickup location in order to confirm order details and ensure accurate delivery of items.
Youth Basketball Coach
Ball4All
Guelph, ON
07.2016 - Current
- Evaluated individual performances during practices and games in order to identify areas needing improvement.
- Mentored players both on and off the court to help them develop strong character traits.
- Developed strategies to maximize each player's potential while maintaining a winning attitude.
- Participated in community service projects designed to promote positive values among young people.
- Mentored and encouraged youth to develop strong work ethic by being positive role model and regularly practicing skills.
- Developed practice plans, drills and exercises designed to improve player performance.
- Provided instruction and guidance to youth basketball players on the fundamentals of the game.
Cashier
Shoppers Drug Mart
Hamilton, Ontario
09.2020 - 04.2021
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Greeted customers and answered any questions they had about the store's products and services.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
Education
Graduate Certificate - Business Analysis
Fanshawe College of Applied Arts And Technology
London, ON04-2024
Diploma - Business
Conestoga College Institute of Technology And Advanced Learning
Kitchener, ON08-2023
Bachelor of Arts - Sociology
Ryerson University
Toronto, ONSkills
- Time Management
- Teamwork and Collaboration
- Customer Service
- Strong Leadership
- Individualized Coaching
- Performance Analysis
- Team Management
- Verbal and Written Communication
- Motivational Leadership
- Attention to Detail
- Critical & Analytical Thinking
- Organization
Affiliations
- Men's Varsity Basketball Athlete at both Conestoga & Fanshawe College from 2021-Present
References
References available upon request.
Timeline
Food Courier
Skip the Dishes
06.2022 - Current
Cashier
Shoppers Drug Mart
09.2020 - 04.2021
Youth Basketball Coach
Ball4All
07.2016 - Current
Graduate Certificate - Business Analysis
Fanshawe College of Applied Arts And Technology
Diploma - Business
Conestoga College Institute of Technology And Advanced Learning
Bachelor of Arts - Sociology
Ryerson University
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