Della Kiertucki
Mill Bay,BC
Summary
Dynamic professional with extensive experience in bookkeeping and customer relations, notably at Dollars & Sense Bookkeeping. Proven ability to streamline processes and enhance accuracy using advanced bookkeeping software. Strong numeracy skills complemented by effective communication foster lasting client relationships and drive operational success. Committed to delivering exceptional service and optimizing business performance.
Overview
2026
2026
years of professional experience
Work History
Cashier
Thrifty Foods
Mill Bay, BC
2024 - Current
- Processed customer transactions efficiently at checkout stations.
- Assisted customers with product inquiries and store navigation.
- Worked at the Customer Service Desk.
- Maintained cleanliness and organization in checkout areas.
Owner/Operator
Dollars & Sense Bookkeeping
Woodstock, Ontario
01.2007 - 09.2017
- Operated a full service bookkeeping and income tax business while managing two employees. Daily tasks included accounts receivable/payable, payroll for multiple businesses, government remittances and bank reconciliations. During tax season (January-April) I completed tax preparation and filing for individual clients and businesses.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Contributed positively to the local community through involvement in various events or charitable organizations.
- Managed day-to-day business operations.
Administration and Payroll
Victorian Order of Nurses
Woodstock, Ontario
02.2002 - 09.2008
- Streamlined accounting processes by implementing efficient software and tools, resulting in accuracy and reduced process time.
- Trained and mentored junior accounting staff, fostering an environment of continuous learning and professional growth.
- Optimized the payroll process by automating routine tasks, such as data entry, reducing the risk of human error, while increasing productivity levels.
- Responded to employee inquiries to aid with payroll related questions.
- Performed calculations in overtime, vacation, and sick hours to provide accurate data to the payroll processing database.
Education
Taxation
Fanshawe College of Applied Arts And Technology
London01-2007
Accounting Certificate
Stratford Career Institute
Virtual01-2001
Skills
- Customer Relations
- Administrative Oversight
- Microsoft Office
- Strong Numeracy
- Bookkeeping Software
- Payment Processing
Timeline
Owner/Operator
Dollars & Sense Bookkeeping
01.2007 - 09.2017
Administration and Payroll
Victorian Order of Nurses
02.2002 - 09.2008
Cashier
Thrifty Foods
2024 - Current
Taxation
Fanshawe College of Applied Arts And Technology
Accounting Certificate
Stratford Career Institute