Della Jacobs

• Interact with customers over the phone and through email
• Interact with drivers to accept and depart loads coming in and out of the building
• Proficient with SAP
• Interact with co-workers in the floor to receive, pick, and ship orders
• Able to file and gather information as needed
• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Excellent communication skills, both verbal and written.
• Worked well in a team setting, providing support and guidance.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Passionate about learning and committed to continual improvement.
• Worked flexible hours across night, weekend, and holiday shifts.
• Managed time efficiently in order to complete all tasks within deadlines.
• Organized and detail-oriented with a strong work ethic.
• Paid attention to detail while completing assignments.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Strengthened communication skills through regular interactions with others.
• Adaptable and proficient in learning new concepts quickly and efficiently.
• Learned and adapted quickly to new technology and software applications.
• Proved successful working within tight deadlines and a fast-paced environment.
• Developed and maintained courteous and effective working relationships.
• Demonstrated strong organizational and time management skills while managing multiple projects.

• Entered customer orders into the Maves database
• Interacted with customers over the phone and throught email
• Confirmed orders in the Maves database
• Booked appts for wal-mart and zellers on the website
• Booked all incoming appts for the warehouse
• Responsible for all control office duties

• Provided help with general office duties such as filing, answering phones, and entering data into the excel and word processing database.
• Entered orders into the RBSI software
• Shipped and confirmed orders in the AS400 database
• Created a monthly petty cash report
• Revised and created purchase orders
• Shipped order using the purolator system

• Provided help with filing, answering phone, and entering data into the excel database
• Responsible for rating the bills to send invoices
• Prepared invoices to send to the customers

Knowledgeable with SAP

Managing yard capacity and flow

Close relationships with transportation companies

Manage all inventory functions within the warehouse

Knowledgeable with Excel

Supervises over all returns from customers

• Provided friendly and efficient customer service
• Responsible for maintaining cash register and daily balances
• Prepare meals in accordance with restaurant procedure

• Responsible for loading and unloading delivery trucks
• Processed paperwork for inventory count
• Organized and retrieved various products
• Inspected and identified in-coming merchandise