Delilah Morm
Chateauguay,QC
Summary
A highly motivated and results-oriented professional with a diverse skill set. Adept at managing multiple tasks in fast-paced environments, with excellent organizational, problem-solving, and analytical abilities. Known for delivering high-quality outcomes and collaborating effectively with cross-functional teams to achieve organizational goals. Strong communication skills and a commitment to continuous learning.
Overview
3
3
years of professional experience
Work History
Cocktail Server
Playground Poker Club
05.2022 - Current
- Provided attentive service, regularly checking in on guests to ensure their needs were met.
- Developed strong relationships with regular guests, creating personalized experiences that encouraged loyalty.
- Increased repeat clientele by building rapport with patrons and anticipating their preferences.
Small Business Owner
Morms Beauty
03.2022 - Current
- Managed daily operations for a successful small business, ensuring efficient processes and quality services.
- Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
- Promoted business via social media to generate leads and maximize brand identity.
- Enhanced company reputation by consistently delivering exceptional service quality to customers.
Secretary
SAMCOM
01.2024 - 09.2024
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
Dental Assistant
Centre Dentaire Monk
09.2021 - 06.2024
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Handled administrative tasks such as billing, insurance claims processing, and appointment confirmation calls to support office operations efficiently.
- Supported dentists with accurate recordkeeping during consultations, improving overall treatment planning efficiency.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Education
BBA - Finance
Cegep Lasalle
Lasalle05-2027
High School Diploma -
Louis Philippe Pare
Chateauguay06-2017
Skills
- Exceptional customer service
- Efficient multitasking
- Cash handling proficiency
- POS system expertise
- Complaint resolution
- Infection control proficiency
- Microsoft Word
- Microsoft Excel
- Customer and client relations
- Data confidentiality measures
- Dental office administration
Languages
English
Native or Bilingual
French
Native or Bilingual
Cambodian
Native or Bilingual
Spanish
Limited Working
Timeline
Secretary
SAMCOM
01.2024 - 09.2024
Cocktail Server
Playground Poker Club
05.2022 - Current
Small Business Owner
Morms Beauty
03.2022 - Current
Dental Assistant
Centre Dentaire Monk
09.2021 - 06.2024
BBA - Finance
Cegep Lasalle
High School Diploma -
Louis Philippe Pare
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