Summary
Overview
Work History
Education
Skills
Languages
Certification
content creation and social media management
Timeline
Generic

Delight Babalola

Barrie,ON

Summary

Proven Administrative Assistant at Brainy Educare, adept in office administration and customer service, enhanced operational efficiency and boosted customer satisfaction. Skilled in Microsoft Word and time management, successfully streamlined document compliance and recruitment processes, demonstrating a commitment to excellence and a results-driven approach. Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Administrative Assistant

Brainy Educare
10.2021 - 01.2022

*

  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Maintained office supplies inventory by checking stock and ordering new supplies.
  • Responded to inquiries from callers seeking information.
  • Maintained a clean and welcoming office environment, fostering positive impressions among clients and visitors alike.
  • Sorted, opened, and routed mail and deliveries to meet business requirements.
  • Improved customer satisfaction ratings by promptly addressing inquiries via phone, email, or in-person visits.
  • Created and updated records and files to maintain document compliance.
  • Expedited invoice processing, ensuring accurate recording of financial transactions in the accounting system.
  • Aided human resources in recruiting efforts by screening resumes, scheduling interviews, and gathering feedback from hiring managers.

Restaurant Manager

Dees Chow
04.2020 - 12.2021
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Assisted in preparation of meals and prepared to-go packages for delivered
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Tracked daily sales transactions and invoices for accurate and updated financial reporting.
  • Correctly calculated inventory and ordered appropriate supplies.

Sales Assistant

Dee Stores
01.2019 - 12.2019
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Processed transactions accurately while maintaining a high level of customer service.
  • Increased sales by building strong customer relationships and providing excellent service.
  • Helped customers locate products and checked store system for merchandise at other sites.

Education

Post-Degree Certificate - Addictions: Treatment And Prevention

Georgian College, Orillia
Ontario
08.2024

Bachelor of Science - Psychology

University of Lagos
Nigeria
10.2021

Skills

  • Customer Service
  • Computer Skills
  • Office Administration
  • Microsoft Word
  • Administrative Support
  • Time Management

Languages

English
Native or Bilingual

Certification

Certificate of Corporate & Customer Relations Management

Certification of Human Resources & Management

content creation and social media management

I am a very creative personality and i believe one of the ways to preserve memories and promote what one stands for as an individual and corporate organization is by owning a presence online. Social media is a profitable tool for thriving business to improve their customer influx and also an avenue for the general public to have a feel of what they have to offer before even experiencing it. It's a great way to appeal to the senses of people whilst also generating a passive income from the page. 

Timeline

Administrative Assistant

Brainy Educare
10.2021 - 01.2022

Restaurant Manager

Dees Chow
04.2020 - 12.2021

Sales Assistant

Dee Stores
01.2019 - 12.2019

Post-Degree Certificate - Addictions: Treatment And Prevention

Georgian College, Orillia

Bachelor of Science - Psychology

University of Lagos
Delight Babalola