Priscilla Lombe
Spring Valley
Summary
Personable and dedicated with strong ability to lead and motivate teams in retail environment. Understands key retail operations, inventory management, and customer service principles, combined with skills in team supervision and sales strategies. Committed to driving store performance and ensuring customer satisfaction through effective management.
Overview
10
10
years of professional experience
Work History
Store Manager
Signature Cosmetics
03.2022 - 09.2024
- Managed and motivated employees to be productive and engaged in work.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Cross-trained existing employees to maximize team agility and performance.
- Identified and communicated customer needs to supply chain capacity and quality teams.
Double checker
Trio data
02.2018 - 08.2020
- Cleaned work areas of excess supplies, cardboard and rejected materials throughout each shift.
- Collaborated with team members to streamline workflow and improve overall store efficiency.
- Maintained a clean and safe work environment by following company guidelines and reporting any hazards or issues promptly.
- Resolved customer complaints professionally, addressing concerns with empathy and finding appropriate solutions.
Nanny
Namibia Nanny Services
01.2015 - 12.2017
- Developed strong communication with parents to provide updates on children''s progress, needs, and achievements.
- Enhanced children''s emotional well-being by providing attentive care and nurturing relationships.
- Supported children in play activities, meals, and snacks, hygiene and socialization.
- Maintained a clean and organized home environment conducive to optimal child development through regular tidying duties.
Education
High School - General Studies
Khomas High School
Windhoek, Namibia01.2019
Skills
- Accounting
- Customer relations
- Customer service management
- Training and mentoring
- Inventory management
- Cash management
- Inventory control
- Leadership development
Languages
English
Full Professional
Afrikaans
Native or Bilingual
Timeline
Store Manager
Signature Cosmetics
03.2022 - 09.2024
Double checker
Trio data
02.2018 - 08.2020
Nanny
Namibia Nanny Services
01.2015 - 12.2017
High School - General Studies
Khomas High School
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