Delia Segura-Smith
Lathrop
Summary
Dynamic and results-driven professional with extensive experience at Aspire Public Schools, specializing in IEP development and behavior management. Proven ability to enhance student outcomes through tailored support and effective communication. Skilled in assistive technology and adept at problem-solving, fostering an inclusive learning environment that promotes academic and social growth.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Paraeducator, Special Education
Aspire Public Schools
Stockton
11.2024 - 04.2025
- Collaborated with case managers, occupational therapists, and external service providers to address students' academic and medical needs, and identify goals.
- Delivered individualized services that addressed the varied abilities of students based on their IEPs and 504 plans, both individually and in a group setting.
- Supervised students and worked with general ed support staff to ensure monitoring and appropriate transitions to and from school locations.
- Monitored student behavior, tracked progress toward academic, social, and emotional goals, and communicated with parents to reinforced skills.
- Led reading groups and obtained additional training in the areas of math and science, partnering with teachers to provide customized academic support with final projects and state testing.
- Conducted formal and informal assessments. Developed data-driven, evidence-based learning and instructional models, including but not limited to positive behavioral interventions.
- Utilized behavior support and intervention strategies, implemented de-escalation techniques, crisis management, and physical restraint, if necessary, to maintain the safety of students and staff.
School Program Instructional Professional, SPED
EPIC Academy
Lathrop
01.2022 - 04.2024
- Assessed student needs alongside the SPED teacher, school counselor, speech therapist, and occupational therapist for the development of their IEP plans.
- Identified each student's learning requirements and built individualized schedules and lesson plans to meet their specific needs.
- Supported students with sensory adaptive devices and other mobility challenges by introducing skill-building techniques for fine motor tasks to assist with writing and manipulating small objects.
- Conducted routine testing of software and systems to ensure IEP accommodations were met and progress goals were achieved.
- Assessed and monitored students' behavioral triggers and patterns, and implemented appropriate intervention plans for eloping and peer conflict.
- Partnered with teachers to implement behavioral and academic structure, conflict resolution strategies on an individual and group level, resulting in one hundred percent de-escalation and containment within the classroom.
Project Manager, C360 Marketing
CSAA
Walnut Creek
01.2016 - 01.2017
- Elicited business and technical requirements and technical documentation / blueprints, identified key milestones, ensured that they meet business objectives.
- Tracked development progress, identified risks and proposed mitigation and change management plans for flawless deployment of campaigns.
- Implemented best practices that bring simplicity to complex technical and cultural roadblocks between IT and business partners.
Program Manager, Loyalty
Safeway
Pleasanton
01.2013 - 01.2015
- Mentored and managed a group of five college interns in a rotational role. Set goals, assigned project work and tracked mile-stones against expectations. Carried out training and organized social-bonding events. Monitored performance and conducted mid-year and end-of the year reviews.
- Developed automated call-center database for optimal customer experience real-time insights.
- Negotiated solutions with third-party providers such as gas and air (mileage) service loyalty programs.
- Capitalized on technological advantages for program development maximizing CRM (Client Relationship Management) data.
- Established offers technical issue resolution and automation efforts currently in use by consultants overseas.
Project Manager, Data and Technology
Willis Towers Watson & Co.
SAN FRANCISCO
01.2007 - 01.2012
- Managed design and delivery of the global employee engagement survey for many high-profile clients; end-to-end implementation of all client business requirements and implementation of requested specifications through collaboration with Business Development and IT.
- Led data collection and digital reporting processes. Managed high volumes of ambiguous datasets from diverse sources.
- Managed and monitored confidentiality in connection with user interfaces and database content.
- Worked closely with Human Resources consultants to implement technical solutions to organizational issues identified via response driven data.
- Designed complex web and email interfaces that involved up to eleven languages across the world.
Analyst, Large Groups and National Accounts
Health Net, Inc.
Oakland
01.2006 - 01.2007
- Prepared RFI/RFP responses covering all health service offerings, including mental health, disability, pharmacy, Medicare/Medical, vision, and dental.
- Performed open enrollment meetings at diverse sites in an effort to educate the public on service offerings such as health and wellness and other preventive programs.
- Partnered with underwriters to conduct data analysis of chronic disease management and other risk status indicators.
- Focused on data cleansing, process improvement and recommended system enhancements for optimal practices.
Analyst
LifeMasters, Inc.
South San Francisco
01.2004 - 01.2006
- Partnered with the Chief Medical Officer and health insurance providers to conduct research to measure the impact of disease management programs on health risk factors and health status indicators.
- Carried out quality assurance processes for both the English and Spanish version of 'Living-Well Magazine.'
- Managed program web content, managed 'free-lancers' for design work, monitored and tracked marketing campaigns.
Education
Agile Project Management Methodology -
02.2010
Bachelor of Science - Telecommunications
DEVRY UNIVERSITY
Fremont, Ca01.2010
Skills
- IEP planet
- Child development
- Student counseling
- Social skills development
- Behavior management
- Student recordkeeping
- Autism spectrum
- Speech and language therapy
- Job readiness training
- Progress evaluations
- Learning style assessment
- Classroom management
- Resource management
- Early intervention strategies
- Eligibility determination
- Problem-solving abilities
- Decision-making
- Assistive technology use
Accomplishments
DMAOA (Decease Management Association of America) Comprehensive Decease Management Care Award
Certification
Understanding the Autism Spectrum Disorder
Spanish
Spanish
Native/ Bilingual
Portuguese
Elementary
Event Commitee Volunteer, EPIC Academy
- I enjoy organizing and running school events at my children's school and at our home such as a Halloween haunted house and the Christmas car parade.
Affiliations
I enjoy running and biking with my husband on my days off.
References
References available upon request.
Timeline
Paraeducator, Special Education
Aspire Public Schools
11.2024 - 04.2025
School Program Instructional Professional, SPED
EPIC Academy
01.2022 - 04.2024
Project Manager, C360 Marketing
CSAA
01.2016 - 01.2017
Program Manager, Loyalty
Safeway
01.2013 - 01.2015
Project Manager, Data and Technology
Willis Towers Watson & Co.
01.2007 - 01.2012
Analyst, Large Groups and National Accounts
Health Net, Inc.
01.2006 - 01.2007
Analyst
LifeMasters, Inc.
01.2004 - 01.2006
Agile Project Management Methodology -
Bachelor of Science - Telecommunications
DEVRY UNIVERSITY