Delia Ramos
Simi Valley
Summary
I am dedicated to following company protocols and fostering customer loyalty. With a strong attention to detail as a team player. I excel in establishing exceptional communication and resolving issues. Additionally, I build strong professional relationships with customers by providing outstanding support and assistance.
Overview
4
4
years of professional experience
Work History
Server
Sr Ozzys Tacos Y Mariscos
11.2023 - 04.2025
- Take orders with a friendly demeanor.
- Memorize meals to answer any customer questions.
- Assist in preparing appetizers, entrees, and beverages ensuring guests receive their meals within a timeframe.
- Establish great communication by managing phone orders, relying to kitchen staff and ensuring orders are ready for pickup.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Server
Serendipity
04.2023 - 11.2023
- Established great communication skills.
- Actively worked to display a courteous and empathetic attitude to customers.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Took orders, prepared, and delivered beverages and food to customers on a timely manner.
Front Desk Receptionist
Family Dental Care
03.2022 - 03.2023
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Handled administrative activities including receiving shipment, and organizing documents.
- Maintained patient records.
Host
Go Fish Sushi Bar
08.2021 - 02.2022
- Waited on customers in a friendly, professional and timely maner.
- Kept customer area neat, clean and organized.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Proportioned out products into single servings.
- can work under pressure and great time management.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Education
Moorpark High School
Moorpark, CASkills
- Cash handling
- Guest engagement
- Problem-solving
- POS operation
- Adaptability
- Strong communication
- Time management
- Computer literacy
- Attention to detail
- Open mindness
Timeline
Server
Sr Ozzys Tacos Y Mariscos
11.2023 - 04.2025
Server
Serendipity
04.2023 - 11.2023
Front Desk Receptionist
Family Dental Care
03.2022 - 03.2023
Host
Go Fish Sushi Bar
08.2021 - 02.2022
Moorpark High School
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