Summary
Overview
Work History
Education
Skills
Timeline
Generic

Delia Contreras

Medical Office Administration
RICHMONDHILL,ON

Summary

Detail-oriented Office Administrative Assistant with expertise in scheduling, data entry, and client communication. Proven ability to streamline processes and enhance workflow efficiency.

Overview

1
1
Language
6
6
years of professional experience

Work History

Office Administrative Assistant

Dr. Michael Weinstock
01.2001 - 06.2007
  • Managed scheduling and appointments for clients, ensuring efficient use of time and resources.
  • Coordinated office communication between staff, patients, and external vendors to enhance workflow efficiency.
  • Developed organizational systems for filing and documentation, improving retrieval times and accuracy.
  • Supported financial operations by processing invoices and managing office budgets effectively.
  • Led initiatives to enhance patient engagement through effective communication strategies and follow-ups.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Responded to inquiries from callers seeking information.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Ensured timely completion of projects with diligent task prioritization, delegation, and followup.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Managed filing system, entered data and completed other clerical tasks.

Education

Diploma - Office Administration

George Brown College
Toronto
05.2001 -

Skills

Data entry

Verbal communication

Microsoft office

Billing and invoicing

Scheduling appointments

Scheduling and calendar management

Database entry

Telephone reception

Word processing

Billing and coding

Microsoft Word

Computer proficiency

Timeline

Diploma - Office Administration

George Brown College
05.2001 -

Office Administrative Assistant

Dr. Michael Weinstock
01.2001 - 06.2007
Delia ContrerasMedical Office Administration