DELESHIA DIXON
Ottawa
Summary
Professional food service worker with strong experience in cafe operations. Skilled in customer service, food preparation, and maintaining clean, organized environments. Highly reliable team player with focus on delivering quality results and adapting to changing needs. Strong communication skills and positive attitude ensure consistent, high-quality service.
Overview
9
9
years of professional experience
Work History
Cafe Worker
Urban Element
06.2022 - Current
- Maintained a clean and organized café environment, adhering to health and safety regulations.
- Handled high-pressure situations calmly while multitasking effectively to maintain optimal productivity levels during busy periods.
- Enhanced customer satisfaction by providing efficient and friendly service with a welcoming attitude.
- Displayed calm and friendly demeanor when addressing and resolving customer issues and complaints.
- Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
- Brewed coffee and tea and changed out drink station syrups.
Warehouse Worker
Kaycan
04.2021 - 08.2021
- Loaded, unloaded, and moved material to and from storage and production areas.
- Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
- Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Increased customer satisfaction by ensuring accurate and timely orders.
- Consistently lifted materials weighing as much as 70 pounds.
Warehouse Worker
Ottawa Organics
10.2020 - 02.2021
- Consistently lifted materials weighing as much as 70 pounds.
- Maximized available storage space by utilizing vertical stacking techniques when arranging inventory items.
- Maintained clean workspaces for storage areas, dock bays, and equipment zones.
- Managed incoming shipments and inspecting goods for quality control purposes before storing them appropriately.
- Improved order fulfillment accuracy and double-checking each order against its picking list.
Landscaper
Canadian Property Stars
06.2020 - 08.2020
- Provided exceptional customer service during consultations to assess property needs accurately and recommend suitable landscaping solutions.
- Driveways were thoroughly cleaned and sprayed to ensure a neat appearance.
- Delivered positive experiences for potential customers with friendly demeanor even when faced with rejection or negative feedback.
Front Desk & Merchandise
Athletic Department at Algonquin College
11.2016 - 08.2019
- Skilled at working independently and collaboratively in a team environment.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Worked effectively in fast-paced environments.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Facilitated smooth communication between departments by accurately relaying messages and information.
Education
Bachelor of Psychology -
Carleton University
Ottawa, ON04.2023
Diploma - Fitness and Health
Algonquin College
Ottawa, ON04.2018
Skills
- Patience and composure
- Reliability and punctuality
- Flexible schedule
- Teamwork and collaboration
- Time management
- Motivated and Driven
Languages
English
Native or Bilingual
French
Professional Working
Timeline
Cafe Worker
Urban Element
06.2022 - Current
Warehouse Worker
Kaycan
04.2021 - 08.2021
Warehouse Worker
Ottawa Organics
10.2020 - 02.2021
Landscaper
Canadian Property Stars
06.2020 - 08.2020
Front Desk & Merchandise
Athletic Department at Algonquin College
11.2016 - 08.2019
Bachelor of Psychology -
Carleton University
Diploma - Fitness and Health
Algonquin College
Similar Profiles
Taylor GonosTaylor Gonos
Talent Acquisition Manager at Element Materials TechnologyTalent Acquisition Manager at Element Materials Technology
Sabine BertoliSabine Bertoli
Présidente Fondatrice at ELEMENT CLEPrésidente Fondatrice at ELEMENT CLE
AMY PARADISAMY PARADIS
Contract Review Specialist at PTI Industries/ElementContract Review Specialist at PTI Industries/Element
Karim DakhlaouiKarim Dakhlaoui
Sales Associate at Winners & HomeSenseSales Associate at Winners & HomeSense
Leon SunLeon Sun
Business Analyst and Power Platform Developer at Nokia CanadaBusiness Analyst and Power Platform Developer at Nokia Canada