Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Danielle Delbruck

Vancouver,BC

Summary

Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for excellent customer service. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

5
5
years of professional experience

Work History

Sales Associate

JD Sports
06.2023 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Answered questions about store policies and addressed customer concerns.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Part Time Tutor

Oxford Learning Steveston
04.2022 - Current
  • Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
  • Provided homework assistance using specific curriculum and materials.
  • Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
  • Taught students remotely using online video chat platform and other delivery channels.

Front Desk Associate

Orange Theory
07.2021 - 08.2021
  • Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
  • Maintained cleanliness and organization of front desk area.
  • Organized and scheduled client appointments for team of head fitness coaches while effectively accommodating hectic agendas.
  • Confirmed appointments, communicated with clients and updated client records.

Sales Associate

Asics
07.2018 - 08.2021
  • Provided positive first impressions to welcome existing, new and potential customers
  • Organized racks and shelves to maintain store visual appeal, engaged customers and promoted specific merchandise to customers and team members.
  • Anticipated and attended to customer needs/preferences, effectively dealt with customer objections and promptly handled purchase transactions.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.

Education

Bachelor of Education - Secondary Education

University of Alberta
Edmonton, AB
05.2024

High School Diploma -

Sir Winston Churchill Secondary
Vancouver, BC
06.2020

Skills

  • Courteous with strong service mindset
  • Bilingual in both French and English
  • Excellent people skills
  • Teamwork and Collaboration
  • Problem Solving
  • Sales training
  • Sales expertise
  • Cash handling (POS)
  • Returns and Refunds
  • Payment Collection
  • Common Area
  • Maintenance

Accomplishments

    Diplôme d'Études en langue Française (DELF) Level B2

Timeline

Sales Associate

JD Sports
06.2023 - Current

Part Time Tutor

Oxford Learning Steveston
04.2022 - Current

Front Desk Associate

Orange Theory
07.2021 - 08.2021

Sales Associate

Asics
07.2018 - 08.2021

Bachelor of Education - Secondary Education

University of Alberta

High School Diploma -

Sir Winston Churchill Secondary

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Danielle Delbruck