Summary
Overview
Work History
Education
Skills
References
Timeline
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Delany Harris

Guelph,ON

Summary

Results-oriented specialist with a history of excellence at Delany Logistics, excelling in customer relationship management and problem-solving. Adept at optimizing workflows and maintaining high standards in fast-paced environments. Skilled in inventory organization and effective communication, ensuring timely resolutions and enhanced customer satisfaction. Committed to delivering exceptional results in every role.

Overview

9
9
years of professional experience

Work History

Customer Service

Delany Logistics
Mississauga, Ontario
12.2021 - 05.2025
  • Provided timely resolutions for customer and driver inquiries to ensure satisfaction.
  • Utilized Customer Service software to track interactions and manage follow-ups efficiently.
  • Maintained professionalism in high-stress situations while resolving disputes and conflicts.
  • Handled escalated calls effectively, delivering satisfactory solutions for customers and company.

Warehouse Associate

Mckevitt Trucking
Mississauga, Ontario
03.2018 - 07.2021
  • Managed inventory organization to streamline warehouse operations.
  • Operated forklifts and pallet jacks for efficient material handling.
  • Collaborated with team members to optimize workflow and productivity.
  • Maintained cleanliness and safety standards throughout the warehouse environment.
  • Assisted in loading and unloading trucks to ensure timely deliveries.
  • Trained new associates on warehouse procedures and safety protocols.

Repiping Technicians

KI-Fix Repiping Solutions Inc.
Toronto, Ontario
05.2016 - 02.2018
  • Removed and replaced faulty Kitec piping in residential buildings with minimal disruption.
  • Identified existing Kitec installations with little to no damage to walls, floors, or ceilings.
  • Implemented efficient, non-invasive methods for Kitec replacement while preserving structural integrity.
  • Maintained extremely clean work environments to maximize access for customers during repairs.
  • Patching and painting of walls or ceilings completed after plumbing access was granted.

Education

High School Diploma -

Jacob Hespeler Secondary School
Cambridge
06-2015

Skills

  • Team collaboration
  • Effective communication
  • Problem solving
  • Time management
  • Inventory organization
  • Material handling operation
  • Workflow optimization
  • Customer relationship management
  • Proficient with the Microsoft Office suite

References

References available upon request.

Timeline

Customer Service

Delany Logistics
12.2021 - 05.2025

Warehouse Associate

Mckevitt Trucking
03.2018 - 07.2021

Repiping Technicians

KI-Fix Repiping Solutions Inc.
05.2016 - 02.2018

High School Diploma -

Jacob Hespeler Secondary School

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Delany Harris