Summary
Overview
Work History
Education
Skills
Timeline
Generic

Delanno Hopkins

Fresno,CA

Summary

Meticulous Janitorial Supervisor oversees janitorial operations promoting safe environment and quality service to achieve maximum customer satisfaction, protection of assets and minimal expenses. Coordinates scheduling and supervises activities of janitorial staff to promote clean and orderly building, ground and premises by performing basic cleaning and maintenance tasks. Strong knowledge of chemicals and proper use of PPE to promote stringent adherence to OSHA and safety guidelines.

Overview

19
19
years of professional experience

Work History

Janitorial Maintenance Supervisor

B.O.K. Recovery & Wellness Center
05.2017 - Current
  • Handled spills in work and common areas and used proper methods to clean and sanitize each material.
  • Utilized proper protective gear while handling materials.
  • Returned cans and garbage receptacles to curbs for easy retrieval.
  • Adhered to local, state and federal regulations pertaining to refuse and recyclable collection.
  • Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
  • Disposed of hazardous materials in appropriate manner.
  • Collaborated with center operations to coordinate material drop-offs and communicate special delivery needs.
  • Collected, sorted, and disposed of garbage and recycling from production work areas.
  • Washed down facility walls, floors, and doors regularly with cleaning solutions and sprayers.
  • Skillfully and safely operated power scrubber, buffer and extractor equipment to clean and sanitize floors.
  • Maintained detailed records of all sanitation activities for billing and tracking purposes
  • Assisted in basic maintenance and repair of cleaning equipment to reduce downtime.
  • Proven ability to develop and implement creative solutions to complex problems.
  • Paid attention to detail while completing assignments.
  • Exercised leadership capabilities by successfully motivating and inspiring others.
  • Demonstrated a high level of initiative and creativity while tackling difficult tasks.
  • Resolved problems, improved operations and provided exceptional service.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Developed strong communication and organizational skills through working on group projects.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed a staff of 5 by setting operational goals to increase work productivity and staff morale reducing maintenance and janitorial cost

Janitorial Manager

Keeping Youth Journeying Onward (KJYO)
02.2007 - 03.2021
  • Perform great attention to detail and accuracy.
  • Distributed supplies and goods to staff at beginning of shift to manage inventory and maintain proper supplies while controlling expenses.
  • Trained staff on safe operation of cleaning equipment, tools, devices and chemical and cleaning agents to efficiently perform duties and reduce harm to floors, fixtures, staff and environment.
  • Prepared and presented reports of hours worked, staff assignments, and tasks and duties performed to properly allocate department expenses and maintain budget.
  • Conducted or assisted with screening and hiring of job applicants, training employees, and administering performance reviews to maintain adequate and qualified workforce.
  • Issued assignments to staff and inspected special requests and areas of concentration to encourage smooth flow of housekeeping operation.
  • Complied with accident and loss prevention programs, SOPs and health and sanitation standards to achieve high level of cleanliness and customer satisfaction.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Leveraged data and analytics to make informed decisions and drive business improvements.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
  • Controlled resources and assets for department activities to comply with industry standards and government regulations.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Established team priorities, maintained schedules and monitored performance.
  • Defined clear targets and objectives and communicated to other team members.
  • Managed a staff of 25 increasing employee moral through mentorship and goal setting
  • Increased tasks completed and reduced time per task by better training, following standard procedures, using advanced cleaning technology, and implementing data analytics to monitor employee performance

Education

Associate in arts - General Education

West Hills Community
Coalinga, Ca
08.2001

High School - undefined

Deerfield Beach High School
Deerfield Beach, Fl
06.1997

Skills

  • Waste disposal
  • Policy enforcement
  • Operational efficiency
  • Preventive Maintenance
  • Communication skills
  • Standards compliance
  • Administrative skills
  • Safety Equipment
  • Organizational skills
  • Health and safety standards
  • Cleaning techniques
  • Chemical handling

Timeline

Janitorial Maintenance Supervisor

B.O.K. Recovery & Wellness Center
05.2017 - Current

Janitorial Manager

Keeping Youth Journeying Onward (KJYO)
02.2007 - 03.2021

High School - undefined

Deerfield Beach High School

Associate in arts - General Education

West Hills Community

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Delanno Hopkins