Delanie Mora

Assists the Business Operations Support Section and CHCQ executive management team with highly sensitive issues that require special handling. Coordinates and prepares agendas for internal and stakeholder meetings. Facilitates and/or hosts meetings and captures meeting minutes. Participates in technically complex and sensitive short-term specials projects and activities. Conducts research and writes more complex technical and confidential documents (i.e. desk procedures, job aids, and supportive material). Monitors email inboxes and responds/triages public inquires. Monitors facility complaints from the public and assigns to appropriate field office. Prepares data analysis, data reporting (including spreadsheets), and/or data visualization as requested by the CHCQ executive management team.

Independently resolves issues and facilitates the return to work of employees with medical restrictions. Interacts with, advises, and counsels management, supervisors, and employees regarding medical personnel action options. Analyzes medical information, evaluates requests for RA from CCHCS employees, and conducts research to identify alternative methods of accommodation. Analyzes findings and make recommendations for appropriate accommodations that meet the employee’s medical needs, as well as the business needs of CCHCS. This may include consulting with the employee, the employee’s supervisors, high-level management, union representatives, medical professionals, legal offices, control agencies, and personnel at other agencies. Researches and documents case history and medical substantiation. Assists managers and supervisors in developing essential functions for the employee’s position.

Responsible for oversight, coordination, and centralized management of the patient referral process. Manages, monitors, and analyzes the centralized wait list to ensure adherence to timelines, assist with wait list balancing, make appropriate patient placements. In charge of assisting in researching and analyzing sensitive and complex issues; developing comprehensive alternatives; developing screening criteria for appropriate patient placement; gathering and disseminating information on promising strategies. Analyze, prepare, and review all documents related to the patient movement process and provide recommendations and options to management for approvals as necessary. Responsible for maintaining patient movement tracking systems and/or databases.

Analyzing, assess, and audit files for compliance with the Low Income Housing Tax Credit program as determined by the Internal Revenue Code Section 42 and state law.  Calculate complex income and asset calculations and verify rents for low income housing tax credit residents, then compare those charges to applicable LIHTC Rent and Income limits.  Conduct physical inspections of units to determine habitability per Uniform Physical Condition Standards.  Research and record changes in LIHTC program requirements from year to year to apply the correct regulations to projects in both the federal compliance period and the state extended use period.  Determine corrective action as necessary and report findings to the IRS.  Communicate with project owners and managers by phone, written correspondence or conference on issues of noncompliance and the steps that need to be taken to correct.  Track progress of owner attempts to rectify noncompliance.

Assists in typing investigative case reports and other legal documents such as search warrants and subpoenas. Types Declarations of Investigative Costs for the Bureau of Cannabis Control (BCC).  Composes, types and edits correspondence (letters, memorandums, emails) according to policies and procedures.  Sends letters by certified and/or regular as requested by field office staff. Enters confidential investigative data daily into designated databases and/or spreadsheets. Provides assistance in preparing duplicate investigative files and packages to BCC and city attorney/district attorney offices. Receives and routes communication from the public, BCC, the attorney general, district attorney offices, and other law enforcement agencies. Acts as a receptionist by answering, screening and directing incoming calls. Answers routine and complex questions related to the Division of Investigation (DOI).