Summary
Overview
Work History
Education
Skills
Timeline
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Delanie Albaeck

Newbury Park

Summary

Proven leader and effective communicator, demonstrated through successful team collaboration and customer service excellence at Starbucks. Skilled in multitasking, time management, and cash handling, with a track record of enhancing customer satisfaction and streamlining operations. Expert in leveraging teamwork and organizational skills to exceed objectives.

Overview

10
10
years of professional experience

Work History

Crew Member

Trader Joe’s
09.2019 - 09.2024

Cultivated a positive and inviting atmosphere for customers.

Supported colleagues in achieving common goals through collaboration.

Enhanced time management skills to optimize efficiency.

Drafted store orders.

Expanded expertise in product information.

Shift Supervisor

Starbucks
05.2014 - 06.2019
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed store opening and closing procedures and balanced tills.
  • Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
  • Responded to and resolved customer questions and concerns.
  • Helped store management meet standards of service and quality in daily operations.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.

Education

Highschool Diploma -

Newbury Park Highschool
Newbury Park, CA
06.2013

Skills

  • Customer service
  • Teamwork and collaboration
  • Multitasking and organization
  • Time management
  • Task delegation
  • Cash handling
  • Inventory
  • Customer service skills

Timeline

Crew Member

Trader Joe’s
09.2019 - 09.2024

Shift Supervisor

Starbucks
05.2014 - 06.2019

Highschool Diploma -

Newbury Park Highschool
Delanie Albaeck