Delaney Rodger
Merrickville,On
Summary
Dynamic and dependable Service Advisor at Southbank Dodge Chrysler Jeep RAM, excelling in customer satisfaction and sales targets. Leveraged strong interpersonal skills to build trust and loyalty while conducting thorough vehicle inspections. Proven ability to manage multiple priorities and maintain quality assurance in fast-paced environments.
Overview
2026
2026
years of professional experience
Work History
Service Advisor
Southbank Dodge Chrysler Jeep RAM
Ottawa, ON
08.2022 - 04.2025
- Educated customers on proper vehicle maintenance, fostering long-term relationships built on trust and loyalty.
- Maintained high customer satisfaction standards to meet or exceed customer satisfaction .
- Managed multiple priorities while maintaining strong attention to detail in a fast-paced environment.
- Consistently met or exceeded monthly sales targets by upselling relevant products/services when appropriate.
- Conducted thorough vehicle inspections to identify needed maintenance or repairs, recommending appropriate services to customers.
- Collaborated with parts department to expedite necessary repairs, minimizing downtime for customers'' vehicles.
Restaurant Hostess
Shoeless Joe's
Kemptville
10.2019 - 05.2021
- Managed dining area with organizational strategies focused on balancing guest and business needs.
- Conducted dining room and server checks to assess readiness for expected customer loads.
- Cultivated positive guest relations by managing information to result in speedy seating.
- Documented reservations and communicated changes to guests.
- Recorded available tables after seating each party.
Dairy Worker
Visser Dale Farm, Lombardy
Lombardy , Ontario
2018 - 01.2019
- Prepared milking equipment and cows for milking according to specifications.
- Adhered to all milking safety and sanitation requirements.
- Fed and cared for fifty cows according to strict schedules.
Part Time Babysitter
Bree Bless
Merrickville, Ontario
2017 - 08.2018
- Incorporated play activities.
- Made nutritious breakfasts, lunches, dinners, and snacks for children.
- Established asafe play environment for children.
Senior Production Team Lead
Pickle And Myrr
Merrickville , Ontario
2017 - 04.2018
- Assemble products according to standardized procedures.
- Unload incoming products, sort items and transport to final storage locations.
- Locate and pick merchandise to fulfill customer orders.
- Ensures products are wrapped on time and meet P&M quality control standards.
- Training new hires and providing support
Education
No Degree -
Merrickville Public School
Merrickville, OntarioOSSD -
North Grenville District High School
Kemptville, Ontario 2021
Skills
- Pet feeding and care
- Dairy safety and sanitation
- Child supervision
- Meal and snack times
- Dependability
- Production procedures
- Quality assurance
- Interpersonal skills
- Dining room management
- Reservation coordination
Awards
Happy Horseman Sportsmanship Award - 2018
Empathy Award - Merrickville Public, Grade 5
Volunteer
Heritage Classic, Merrickville 2018 - T Rex Mascot to encourage children to be active
Beth Donovan Hospice, Kemptville Fall Extravaganza 2015 & 2016- General Event Assistance
Timeline
Service Advisor
Southbank Dodge Chrysler Jeep RAM
08.2022 - 04.2025
Restaurant Hostess
Shoeless Joe's
10.2019 - 05.2021
Dairy Worker
Visser Dale Farm, Lombardy
2018 - 01.2019
Part Time Babysitter
Bree Bless
2017 - 08.2018
Senior Production Team Lead
Pickle And Myrr
2017 - 04.2018
No Degree -
Merrickville Public School
OSSD -
North Grenville District High School