Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Delaney Silvey

Fontana

Summary

Friendly, outgoing, and detail-focused, bringing solid understanding of customer service principles and strong organizational abilities. Committed to fostering positive customer experience and driving team efficiency.

Overview

2
2
years of professional experience

Work History

Barista

Dutch Bros
01.2023 - 08.2024
  • Fostered a positive work atmosphere with clear communication, teamwork, and proactive problem-solving strategies.
  • Built strong relationships with regular customers through attentive service, remembering preferences, and engaging in friendly conversation when appropriate.
  • Ensured smooth daily operations by maintaining adequate stock levels through regular inventory checks and timely reordering of supplies.
  • Restocked and cleaned stations and facilities to maintain cleanly and operable standards.
  • Assisted customers with special requests and dietary concerns, ensuring their needs were met while adhering to company guidelines.
  • Memorized ingredients and recipes for wide variety specialty drinks.

Education

Summit High School
Fontana

Bachelor of Science - Biology

Merrimack College
North Andover, MA
05-2028

Skills

  • Adaptability to change
  • Customer service
  • Team collaboration
  • Greeting and seating guests

Interests

Loves animals and wants to become a Veterinarian

Enjoys playing soccer

Loves the beach in any season

Timeline

Barista

Dutch Bros
01.2023 - 08.2024

Summit High School

Bachelor of Science - Biology

Merrimack College

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Delaney Silvey