Delaney Mcghee

•Engage customers with in-home product demonstration; establish needs and showcase

product features and benefits effectively.
•Close weekly sales, work towards reaching higher sales target.
•Provided exceptional customer service, addressing inquiries and resolving issues
promptly.

• Appointment booking for existing client and referrals. Follow up with clients after appointment and demo.

• Delivered luxury customer service to premium clientele.

• Take responsibility and provide highest level of customer care to high paying clients in retaining long term loyal customers. Ensure prompt and strategic communication flow with clients
• Built long-term client relationships through personalized consultations.
• Consistently exceeded retail and membership sales goals.
• Upsold skincare products and treatment packages.
• Managed appointment scheduling for a high-volume clinic.
• Resolved guest concerns professionally.
• Worked efficiently during busy service periods.
• Trained and mentored new staff.
• Assisted with inventory management and daily operations.

• Maintained confidential client records and ensured accurate data entry and file management.
• Prepared correspondence, reports with a high level of accuracy.
• Coordinated appointments, follow up with clients.
• Responded to client inquiries by phone and email while providing professional customer service.
• Managed internal digital communication documentation and maintained organized and updated electronic record.

Work as a barista taking orders and blend customized drink for walk-in customers. Familiar with recipes of different drink mixes, make sure the brews are up to the highest quality and make drinks according to store protocol.

• Managed multiple tables efficiently while maintaining attention to detail in orders.
• Offer a warm and welcoming dine-in experience. Make each guest feel special.
• Build and maintain close and friendly relationships with regular customers. Resolved customer complaints promptly, fostering positive dining experiences and
repeat business.
• Collaborated with team and kitchen staff to coordinate timely food delivery and presentation.
• Delivered exceptional customer service, go above and beyond to ensure guest satisfaction.