Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Delaney Hassett

Chestermere

Summary

Dynamic and highly reliable professional with extensive experience at Boston Pizza, excelling in customer service and effective multitasking. Known for developing loyal clientele and enhancing guest experiences through outstanding communication and responsible alcohol service. A quick learner dedicated to fostering teamwork and maintaining high standards in fast-paced environments.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Bartender

Boston Pizza
09.2024 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift, as well as handled money for VLTs.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.

Server

Boston Pizza
01.2024 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with and mastered POS system to place orders, manage bills, and handle complimentary items.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Built relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.

Coach

Indus Lightning Ringette Association
09.2021 - 03.2025
  • Promoted sportsmanship values among athletes, fostering a positive competitive atmosphere within the team environment.
  • Boosted player confidence through personalized training sessions and continuous feedback.
  • Developed strong relationships with players and families to encourage support and involvement in their athletic growth.
  • Collaborated with other coaches to share best practices, techniques, and insights for overall program improvement.

Student Athletic Trainer

Chestermere High School
08.2022 - 08.2024
  • Communicated with head trainer and doctors about patient needs.
  • Developed strong rapport with student-athletes, fostering trust and open communication regarding their health status or concerns.
  • Prescribed treatments such as rest, ice, compression, and elevation.
  • Shadowed certified athletic trainers to learn new skills.
  • Fill water for athletes.
  • Developed relationships with the athletes I worked with.
  • Applied therapeutic modalities and procedures to treat injuries. (Taping, bracing, equipment)

Host

Boston Pizza
07.2022 - 02.2024
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.

Expo Runner

Boston Pizza
07.2022 - 02.2024
  • Handled high-pressure situations gracefully under stress, ensuring all orders were completed accurately and efficiently.
  • Ensured order accuracy for guest satisfaction, double-checking plates before delivery.
  • Mastered knowledge of menu offerings, providing accurate information to servers as needed.
  • Maintained a clean and organized expo station, improving efficiency in the kitchen.
  • Assisted wait staff with table setting by fetching and placing tableware, eating utensils and napkins.
  • Assisted chefs with plating dishes, ensuring a visually appealing presentation for guests.

Babysitter

Neighborhood Clients
01.2020 - 01.2024
  • Played games, worked on puzzles, and read books to young children.
  • Communicated positively with children and guardians.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Maintained a clean and organized environment to ensure the well-being of children under care.
  • Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
  • Built lasting bonds with the families I worked with through excellent communication skills creating strong rapport which led me being recommended amongst friends.

Education

High School Diploma -

Chestermere High School
Chestermere, AB
06-2024

Skills

  • Effective Multitasking
  • Customer service
  • Highly reliable
  • Team player attitude
  • Patience and tolerance
  • Outgoing personality

Certification

  • Drivers License
  • Babysitting course
  • Basic first aid and CPR
  • HCS3000
  • ProServe
  • Reel Facts

Timeline

Bartender

Boston Pizza
09.2024 - Current

Server

Boston Pizza
01.2024 - Current

Student Athletic Trainer

Chestermere High School
08.2022 - 08.2024

Host

Boston Pizza
07.2022 - 02.2024

Expo Runner

Boston Pizza
07.2022 - 02.2024

Coach

Indus Lightning Ringette Association
09.2021 - 03.2025

Babysitter

Neighborhood Clients
01.2020 - 01.2024

High School Diploma -

Chestermere High School

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Delaney Hassett