Delaney Chagolla
Long Beach
Summary
Experienced administrative professional prepared for this role with a strong background in office management, scheduling, and communication. Skilled in handling multiple tasks efficiently, ensuring smooth operations, and supporting executive teams. Team collaboration and adaptability to changing needs drive consistent achievement of organizational goals. Known for reliability and fostering a positive work environment. I am a detail-oriented administrative assistant with experience in customer service, data entry, and office management.
Overview
3
3
years of professional experience
Work History
Administrative Assistant
Boise State University
09.2022 - 05.2024
- Dealt with current and prospective student's concerns regarding their educational careers in order to ensure academic success.
- Managed calendars, scheduled meetings, and took phone calls for academic advisors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Coordinated office supply inventory management, proactively ordering necessary items.
- Acted as a liaison between departments, handling internal and external communications
- Answered multi-line phone system, routed calls, delivered messages to staff, and greeted visitors.
- Delivered excellent customer service through prompt responses to student/parent inquiries, addressing concerns effectively.
Resident Assistant
Boise State University
08.2021 - 05.2023
- Implemented and enforced all university policies, promoted academic excellence, addressed student needs, and encouraged involvement in campus activities
- Created, marketed, and led monthly student programs to encourage social, educational, and emotional growth
- Communicated with on-campus offices such as the dean of students, public safety, and maintenance.
- Attended, participated, and contributed to bi-weekly staff meetings addressing resident needs.
- Served as an approachable resource for residents seeking advice or assistance with personal or academic issues.
- Responded to room transfers, incident reports, and maintenance requests.
- Managed front desk operations during assigned shifts, assisting visitors with inquiries while maintaining accurate records of residence hall activities.
- Organized and hosted social and educational events for residents to foster meaningful connections and community spirit.
- Maintained clean, safe, and well-organized patient environment.
- Facilitated conflict resolution among roommates and neighbors by mediating discussions and proposing fair solutions.
Education
Master of Science - Criminology And Criminal Justice
California State University, Long Beach
Long Beach, CA05-2026
Bachelor of Science - Criminal Justice
Boise State University
Boise, ID05-2024
Associate of Arts -
Boise State University
Boise, ID05-2024
High School Diploma -
Yucaipa High School
Yucaipa, CA05-2020
Skills
- Teamwork
- Conflict Resolution
- Detail Oriented
- Punctual
- Friendly
- Organized
- Critical Thinking
- Customer service
Timeline
Administrative Assistant
Boise State University
09.2022 - 05.2024
Resident Assistant
Boise State University
08.2021 - 05.2023
Master of Science - Criminology And Criminal Justice
California State University, Long Beach
Bachelor of Science - Criminal Justice
Boise State University
Associate of Arts -
Boise State University
High School Diploma -
Yucaipa High School
Similar Profiles
Angelina SwartAngelina Swart
Event Specialist at Boise State UniversityEvent Specialist at Boise State University
Dominique P. BoyerDominique P. Boyer
Masters of Educational Technology Student at Boise State UniversityMasters of Educational Technology Student at Boise State University
Nokib HossainNokib Hossain
Math Tutor at Boise State UniversityMath Tutor at Boise State University