Delaine Cook
Summary
Ideal candidate with a proven track record of meeting challenging work performance targets with excellent time management. Organized,reliable, and dependable individual with excellent punctuality and attendance record. Self motivated team player, works efficiently with others, and individually to manage multiple priorities.
Excited to take on added responsibilities to meet team goal with a positive attitude.
Overview
27
27
years of professional experience
Work History
Night Custodian
DDSB
03.2017 - Current
- ensured school premises were clean and safe, inside and outside
- Maintained clean and comfortable environments in schools by vacuuming, cleaning windows and dusting.
- stocked cleaning supplies and materials, make order lists
- Ran variety of equipment and machines such as floor machines designed to strip, wax, extract and top scrub floors
- Completed routine floor stripping, sealing and finishing.
- Assembled furniture and supplies for offices and other multi-use rooms.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and facilities
- Responded immediately to calls from personnel to clean up spills and wet floors
- checks /inspects fire extinguishers
- has done fire drills, checked AED machine
- salts and shovels daycare area if needed at night
- raises and lowers flags when necessary
- helps team leader organize summer schedules and submits to supervisor
- changes filters
- formed an excellent working relationship with the daycare supervisor and all staff
- has ongoing communication with office administration
- forged relationships within school, with staff and school personnel, attained a mutual respect.
- work well with team leader , enjoy working as a team
- closed a school, knowledgeable in policy, expectations, work and timeline involved
Small Business Owner
DW DESIGNS
09.2011 - Current
- Managed daily operations for a successful small business, ensuring efficient processes and quality services.
- Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
- Promoted business via social media to generate leads
- Managed financial accounts to maintain budget discipline and ensure profitability.
- Implemented cost-saving measures without compromising on product or service quality.
- Interacted well with customers to build connections and nurture relationships.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Handled problematic customers and clienuts
- Fulfilled customer shipping needs by completing all purchase orders and customer invoices.
Manager
Fabricland
05.2014 - 01.2017
- Accomplished multiple tasks within established timeframes.
- supervised staff,delegated responsibilities to staff, and conducted staff performance evaluations
- led monthly staff meetings motivating staff and promoting team improvement
- monitored cash and bank deposits
- provided hands on assistance to customers, assessing their needs
- responded to customer concerns, worked with staff to raise and maintain customer service and satisfaction
Costume Designer
KCDC
10.2010 - 04.2014
- Organized and managed all outfitting and styling for competitive and recital performances
- Designed new costumes for special genre and story requirements.
- took deposits and organized payments
- booked hotels for competitions for large groups
- executed designs and worked one on one with clients
- worked to fulfill individual requests and expectations
- worked with extremely tight deadlines
Assistant Store Manager
Fabricland Distributors
09.2008 - 03.2010
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- worked with supervisor and staff to raise and maintain customer satisfaction and service goals
- Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.
Interior Decorator and Muralist/Painter Supervisor
Your Regional Decorating Centre
10.1997 - 08.2005
- Directed projects according to schedule and quality demands.
- Calculated materials and labor required to complete jobs on-schedule and prepared estimates.
- Sourced suppliers and purchased necessary materials for work.
- attended trade shows
- Administered budget, tracked expenses and documented changes.
- Carried out day-day-day duties accurately and efficiently.
- Worked flexible hours; night, weekend, and holiday shifts.
- Maintained energy and enthusiasm in fast-paced environment.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Set up scaffolding, prepped under-base walls and participated in loading and unloading of materials.
- Presented available colour palettes and helped select colors that reflected client personality
- Coordinated and supervised construction and redesign crews.
- learnt valuable skills such as light construction, installing crown molding, laying ceramic floors, drywall prep, and painting.
- light bookkeeping
- visual presentations with the towns local Canadian Tire referencing different paint techniques
- Created budgets with clients and outlined plans
- Frequently ordered new supplies from vendors. worked within approved budgets
Education
Water Testing
Operations of Small Drinking Water Systems
Building Operator Course
Durham College
Oshawa, None12-2024
No Degree - Upholstery
Keswick
02.2010
No Degree - Drapery
Durham College
Oshawa2009
No Degree - Interior Design
Niagara College
Welland, ON2002
Skills
- Time Management
- Dependable and Responsible
- Communication Skills
- Timely Paperwork Completion
- Active Listening
- Adaptable and Flexible
Timeline
Night Custodian
DDSB
03.2017 - Current
Manager
Fabricland
05.2014 - 01.2017
Small Business Owner
DW DESIGNS
09.2011 - Current
Costume Designer
KCDC
10.2010 - 04.2014
Assistant Store Manager
Fabricland Distributors
09.2008 - 03.2010
Interior Decorator and Muralist/Painter Supervisor
Your Regional Decorating Centre
10.1997 - 08.2005
Water Testing
Operations of Small Drinking Water Systems
Building Operator Course
Durham College
No Degree - Upholstery
Keswick
No Degree - Drapery
Durham College
No Degree - Interior Design
Niagara College
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