De’La Nixon
Newberry Springs
Summary
Other than my work as a sales associate, excelling in customer service and guest relations, I'm skilled in cash handling and adept at building lasting customer relationships. In my current role, I maintain store visual appeal, enhance customer experiences, and contribute to team success in fast-paced environments. Outside of sales I have a can-do personality and am a fast learner With an ability to adapt to personalities making it easier to fit into different work environments.
Overview
7
7
years of professional experience
Work History
Specialist
Nike
Barstow, CA
08.2019 - Current
- Manage team though visual merchandising in my assigned area within the store.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Solved customer challenges by offering relevant products and services.
- Contributed to team objectives in fast-paced environment.
- Built relationships with customers and community to promote long term business growth.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Presented professional image consistent with company's brand values.
Sales Associate
Vans
Barstow, CA
07.2021 - 08.2021
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Answered customer questions about sizing, accessories, and merchandise care.
Wearhouse Worker
Amazon
San Bernardino, CA
10.2020 - 12.2020
- Loaded, unloaded, and moved material to and from storage and production areas.
- Checked packages and merchandise for damage and notified vendors.
- Performed general housekeeping and cleaning tasks.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Maintained clean, orderly work environment free of hazards.
Education
Clinical Laboratory Science
National University
San Diego, CASkills
- Self-starter
- Cash Handling Accuracy
- Customer Service
- Time Management
- Multitasking Strengths
- Verbal Communication
- Takes and Applys Feedback
- Hospitality and Accommodation
- Fast learner
- Works Well With Others
Timeline
Sales Associate
Vans
07.2021 - 08.2021
Wearhouse Worker
Amazon
10.2020 - 12.2020
Specialist
Nike
08.2019 - Current
Clinical Laboratory Science
National University