Summary
Overview
Work History
Education
Skills
Languages
Additional Information
Certification
References
Timeline
Generic

Deklan Veltkamp

Saskatoon,SK

Summary

Hardworking Transportation professional with superior record of towing cars, vans, busses, and trucks of all sizes using different hauling vehicles. Knowledgeable about roadside assistance procedures and experienced in working with law enforcement professionals. Experienced Tow Truck Operator adebt at working quickly and safely to complete voluntary and involuntary tows. Good customer service, communication and prioritization skills. Excellent history of maintaining efficient schedules and operating with zero incidents. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Tow Truck Operator

Astro Towing
10.2021 - Current
  • Improved customer satisfaction by providing timely and efficient towing services to stranded motorists.
  • Enhanced company reputation by consistently maintaining professional demeanor while interacting with clients.
  • Reduced response time for service calls by effectively prioritizing tasks and efficiently managing routes.
  • Ensured vehicle safety and compliance with regulations through diligent inspections and routine maintenance of tow trucks.
  • Collaborated with dispatchers, efficiently responding to roadside assistance requests and coordinating recovery efforts.
  • Increased client retention by providing exceptional customer service during difficult situations involving vehicle breakdowns or accidents.
  • Navigated challenging driving conditions safely, minimizing potential hazards for clients' vehicles during towing process.
  • Tow variety of trailers, oversized loads, short or long distance.
  • Supply air to power units or trailers to safely tow

Ramp Attendant

Canadian North
08.2021 - 09.2021
  • Enhanced ramp safety by implementing strict adherence to protocols and regulations.
  • Reduced aircraft turnaround time through efficient coordination with ground support teams.
  • Maintained clean and organized ramp area, promoting safe working environment for all personnel.
  • Assisted with loading and unloading of cargo, ensuring timely departures and arrivals for flights.

Lube Technician

JJ's Express Oil Change
03.2021 - 06.2021
  • Perform oil and filter changes - computer data entry - inventory handling - stock handing - plan-o-gram organization - shop and equipment cleaning and maintenance - pump maintenance
  • Upheld high-quality standards in every task completed through rigorous compliance with company guidelines and manufacturer specifications.
  • Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.

Cashier

Mobil Fuel
01.2014 - 03.2021
  • Customer Service - cash and credit sales
  • Developed rapport with regular customers, offering personalized service that fostered brand loyalty.
  • Used POS system to enter orders, process payments and issue receipts.
  • Conducted inventory counts by adding each item in stock and documenting in computer system.

Delivery Person

Saskatoon StarPhoenix
01.2011 - 01.2014
  • All weather door-to-door paper delivery from age of nine
  • Improved customer satisfaction by providing timely and accurate deliveries.
  • Increased efficiency by planning optimal delivery routes and adjusting to traffic conditions as needed.

Education

High School Diploma -

Walter Murray Collegiate Institute
06.2020

Skills

Strong Communicator

  • Multitasking Abilities
  • Critical Thinking
  • Valid Class 1 driver's license with Airbrake endorsement
  • Continuous Improvement
  • Reliability
  • Shift Worker
  • Recovering vehicles
  • Logistics Planning
  • Safe Driving Practices
  • Hydraulic systems
  • Winch Operation
  • Vehicle Recovery
  • Strong Work Ethic
  • Stress Tolerance
  • Problem-solving aptitude
  • Clean drivers abstract

Languages

English
Full Professional

Additional Information

Valid commercial medical

Certification

Transportation of Dangerous Goods

Class 1 learner's license

References


-Justin Booth, federated co-op (306) 290-9959

-Caleb Willis, Astro Towing (306) 402-8161

-Tal Rosman, Black & McDonald Limited (306) 280-2753

Timeline

Tow Truck Operator

Astro Towing
10.2021 - Current

Ramp Attendant

Canadian North
08.2021 - 09.2021

Lube Technician

JJ's Express Oil Change
03.2021 - 06.2021

Cashier

Mobil Fuel
01.2014 - 03.2021

Delivery Person

Saskatoon StarPhoenix
01.2011 - 01.2014

High School Diploma -

Walter Murray Collegiate Institute

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Deklan Veltkamp