Dejaunnique Lightbourn
34 Ker Street, St Catherine's,ON - Ontario
Summary
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
3
3
years of professional experience
Work History
Manager
The Children's Place
05.2022 - 01.2025
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Controlled costs to keep business operating within budget and increase profits.
- Improved safety procedures to create safe working conditions for workers.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Accomplished multiple tasks within established timeframes.
Manager
Roots Clothing
10.2022 - 02.2024
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Established team priorities, maintained schedules and monitored performance.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
Cashier
7-eleven
09.2021 - 02.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Education
Associate of Science - General Arts of Science
Niagara College
Welland, ON06-2023
High School Diploma -
St Johns College
Nassau, The Bahamas06-2017
Skills
- Decision-making
- Time management
- Team leadership
- Customer service
- Sales management
- Coaching and mentoring
- Positive attitude
- Multitasking Abilities
- Effective communication
- Time management abilities
Languages
English
Native or Bilingual
Timeline
Manager
Roots Clothing
10.2022 - 02.2024
Manager
The Children's Place
05.2022 - 01.2025
Cashier
7-eleven
09.2021 - 02.2022
Associate of Science - General Arts of Science
Niagara College
High School Diploma -
St Johns College
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