Deja Loza
San Jose
Summary
Motivated Shift Leader enthusiastic about helping team members meet and exceed objectives with compassionate leadership. Talented trainer and operational problem-solver with front-line experience and collaborative nature. Resourceful in balancing customer, company and employee needs.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Shift Leader
Walgreens
San Jose
08.2022 - 11.2022
- Making sure the store was clean Helping customers
- Help customers
- Helping coworkers
- Closing and opening the store
- Stocking
Customer Service Representative
California Great America
San Jose
05.2021 - 08.2022
- Making sure everyone had the right tickets
- Helping customers with there season pass
Cashier
Smart & Final
Gilroy
09.2017 - 11.2017
- Making sure customers was happy with what they where shopping
- Making sure the store was clean
- Helping customers
- Helping coworkers
Ride Operator
Gilroy Gardens
Gilroy
02.2014 - 12.2015
- Making sure everyone was safe on the ride
- Making sure the area was clean
- Making sure kids and parents are having fun
Education
Christopher High School
Gilroy, CaliforniaSkills
- Customer service
- Team leadership
- Store operations
- Employee training
- Sales support
- Cash handling
- Safety compliance
- Time management
- Problem solving
- Workplace organization
- Communication skills
- Customer service focus
- Flexible schedule
- Account management
- Rules enforcement
- Team motivation
- Customer service management
- Team supervision
- Client support
- Shift checklists
- Positive attitude
- Employee relations
- Training assistance
- Assigning work
- Shift leadership
Certification
- CPR license
Affiliations
- Love to draw
Timeline
Shift Leader
Walgreens
08.2022 - 11.2022
Customer Service Representative
California Great America
05.2021 - 08.2022
Cashier
Smart & Final
09.2017 - 11.2017
Ride Operator
Gilroy Gardens
02.2014 - 12.2015
Christopher High School